Heidi Burns

Great experience as usual. Thanks Ben Brown and Joe White. We will be back again. Thanks Ben Brown and Joe White. We will be back again. More

by TNEFF7665 Verified Customer Verified Customer

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Good experience, lots of fun, relaxing. No bull, like other dealers. Will go back there. No bull, like other dealers. Will go back there. More

by CAPITTMANN Verified Customer Verified Customer

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Dealing with Blake has always been the best experience. He always makes sure I get the best deal. Henry Brown has been my dealership for over 20 years and I would not go anywhere else He always makes sure I get the best deal. Henry Brown has been my dealership for over 20 years and I would not go anywhere else More

by DSARFATE Verified Customer Verified Customer

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Everyone at Henry Brown GMC was great to work with. DeWight Byron kept us informed of the status of our order throughout the process and made the sale a quick and easy process. Jeff Stone in Finance ma DeWight Byron kept us informed of the status of our order throughout the process and made the sale a quick and easy process. Jeff Stone in Finance made that portion easy as well. Love doing business with Henry Brown GMC because of the great people there and recommend them all the time. I can’t forget Heidi Burns in service who originally got me to become a life long customer. More

by RNMOORE Verified Customer Verified Customer

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The salesman was fun to work with I’ve worked with him before I think we came to a fair price on the vehicle before I think we came to a fair price on the vehicle More

by JUNIORJORG Verified Customer Verified Customer

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I am 76 years old and have bought dozens of cars and trucks over the years and this was the first time I actually enjoyed the experience. Thank you Henry Brown GMC. trucks over the years and this was the first time I actually enjoyed the experience. Thank you Henry Brown GMC. More

by JAMES@CLARK-AGENCY.COM Verified Customer Verified Customer

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Sales person Sean didn't know the tow capacity accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is rated at 7700 lbs, dealer installed hitch is rated at 3500 lb. My trailer is about 5000 lb. I ended up purchasing a vehicle that I couldn't use to tow my trailer. I notified Sean 3 hours after delivery that this truck does not work for me. He said he'd make it right, but couldn't. His manager Bryan also said he would make it right. Offered me an upsell to a 4WD vehicle that I didn't want. Called Rob, he also said he would make it right. Went in to "make it right", and HB GMC offered upsell of a truck with a difference of $10K (!) in the total price of the deal. I know that AZ law does not require them to take the vehicle back, but neither does it prevent them from doing the right thing. I asked for a return or swap in writing less than 24 hours after purchase. Buyer beware, especially if anyone says they are going to "make it right". More

by PAULPFAFFENBERGER Verified Customer Verified Customer

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Love this dealership! Staff is super helpful and kind. Have bout several vehicles from here. Staff is super helpful and kind. Have bout several vehicles from here. More

by SCOTTURRY Verified Customer Verified Customer

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Great dealership, we keep coming back! Friendly, courteous and knowledgeable! We are always taken good care of! Friendly, courteous and knowledgeable! We are always taken good care of! More

by CARLAWORTHAM Verified Customer Verified Customer

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Joel Price was very easy to deal with there was no pressure helped in any way he could. Heidi Burns in the service department has been very professional and helpful. pressure helped in any way he could. Heidi Burns in the service department has been very professional and helpful. More

by RPHILAZ Verified Customer Verified Customer

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