Hector Espinal

Our salesman Jeremy was nice, courteous and very helpful in helping us get the Santa Fe we wanted. in helping us get the Santa Fe we wanted. More

by CADDIE549 Verified Customer Verified Customer

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I purchased a vehicle at an awesome price and closing the deal was a quick and easy process.. deal was a quick and easy process.. More

by brogden.harmony Verified Customer Verified Customer

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Very friendly and quick. Very professional atmosphere. Completed my service extremely quickly and notified me in a timely manner. Very professional atmosphere. Completed my service extremely quickly and notified me in a timely manner. More

by WILTON.HAROLD Verified Customer Verified Customer

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Great dealership to work with. A big thank you to everyone i crossed paths with, especially Hector and Prince, A big thank you to everyone i crossed paths with, especially Hector and Prince, More

by MISELAINEOUSHOMEDECOR Verified Customer Verified Customer

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Dealership was really pushy. I kept telling them what I could afford and they kept coming back with something higher. Purchased a car that was decent then later realized the pain I kept telling them what I could afford and they kept coming back with something higher. Purchased a car that was decent then later realized the paint was peeling. Do not buy any white Hyundai More

by alliewest92 Verified Customer Verified Customer

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Jeremy was very helpful and the buying process very easy. The dealership was clean and inviting. The dealership was clean and inviting. More

by jhornerjr Verified Customer Verified Customer

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Melissa was extremely helpful in helping us find a new 3rd row vehicle within a reasonable price for our family! She was honest and not pushy in the least! She worked super hard in the heat to find the ca 3rd row vehicle within a reasonable price for our family! She was honest and not pushy in the least! She worked super hard in the heat to find the car I had seen online and called me as SOON as it got off the truck! The detail team cleaned the care so well and had it ready for us! The finance department was helpful with getting our payment where we wanted it and were super friendly! More

by Becca Pate Verified Customer Verified Customer

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This dealership is full of amazing people. The sales, finance, and management all worked very hard to make sure I had a great experience. They have earned my business now and in the future. Ev The sales, finance, and management all worked very hard to make sure I had a great experience. They have earned my business now and in the future. Every thing was friendly and efficient. More

by Amanda Lukr Verified Customer Verified Customer

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Management is horrible! !! I am completely unsatisfied with my experience at the 90% of my experience at this dealership. !! I am completely unsatisfied with my experience at the 90% of my experience at this dealership. More

by tamara.mccullough Verified Customer Verified Customer

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BEWARE, BEWARE OF THIS DEALERSHIP. We had one of the worst car buying experiences ever at Hyundai of Mobile. After a signed Retail Installment Sale Contract and delivery of my vehi We had one of the worst car buying experiences ever at Hyundai of Mobile. After a signed Retail Installment Sale Contract and delivery of my vehicle, we were later contacted and pressured to return for emergency brake repair due to faulty brakes. Instead of handling the situation professionally and honestly, we received repeated phone calls and texts from Hector Espinal. He never asked for the vehicle's return but called the police with the intent to file a false police report for a stolen vehicle. The vehicle was never stolen; he personally gave the vehicle and gave a 2000 discount. If any crime was committed, Hector Espinal committed fraud just to meet his quota. We were also told the vehicle's brakes were unsafe, despite the dealership having allowed the vehicle to leave the lot. When we requested written documentation supporting that claim, none was provided. The entire experience left us feeling intimidated and misled. A dealership should stand behind the contracts it signs and communicate honestly with its customers, not use pressure tactics after the sale to scheme customers for their own benefit, which is exactly what Hector Espinal did. Because of this experience, we are seeking legal action and have an active case. I encourage anyone purchasing a vehicle here to be very careful. Read every document, ask questions about financing, and keep copies of all communications. Our experience has been extremely disappointing, and I cannot recommend doing business with this dealership. This guy was brought in from Florida, making the company look bad. His words is he's good at what he does and can make a deal go through, this mean he will do anything to meet his quota. More

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