Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
1,182 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 6 mos

Industry Experience

20 yrs, 10 mos

Languages Spoken

English English

4.9

1,182 Reviews

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1182 Reviews of Heather Cullen

March 05, 2026

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Fantastic process with the purchase of our Honda Ridgeline. Jamin was very professional and easy to speak with regarding the purchase. More

by S2GO
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Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your great review! We're glad to hear your purchase process went smoothly and that Jamin provided professional and helpful service throughout the experience. We appreciate you choosing Lou Sobh Honda and hope you enjoy your new Ridgeline!

March 05, 2026

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Kim is great! She is very good at her job and knowledgeable. When purchasing a Honda Accord for my wife in 2017, Kim was nice and help us with professional kind se More

by S2GO
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Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your wonderful review and for your continued support! We're so glad to hear Kim provided knowledgeable and professional service during both of your visits. Congratulations on your new Honda Ridgeline! We truly appreciate you choosing Lou Sobh Honda again and look forward to assisting you in the future.

March 05, 2026

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Very friendly personel, explain everything very well. As soon as we came in they help us. More

by Galy
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Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team was friendly and took the time to explain everything clearly. It's great to know you were helped right away when you arrived. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

March 05, 2026

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Absolutely and totally satisfied! From the service department to the sales department. Truly a dealership that is well run. More

by S2GO
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Mar 10, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're glad to hear you were absolutely satisfied with your experience across both our service and sales departments. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

February 19, 2026

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This dealership is superior in the service they provide. They also employ knowledgeable, professional and courteous service techs such as John Goode! More

by pw123500
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Ryan Esloon

Feb 19, 2026

Lou Sobh Honda responded

Thank you so much for your kind words and for being a valued customer! We’re proud to provide a superior service experience, and it means a lot to hear that our team delivered. We’ll be sure to share your compliments with John Goode — he truly represents the knowledgeable, professional, and courteous service we strive to provide every day. We appreciate your trust in Lou Sobh Honda and look forward to serving you again in the future!

February 19, 2026

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outstanding service department, professional fast service that I know I can count on for keeping my cars in top shape. More

by Kirk
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Feb 19, 2026

Lou Sobh Honda responded

We’re thrilled to hear that our service department continues to provide the professional and efficient experience you can count on. Keeping your vehicles in top shape is exactly what we’re here for. We truly appreciate your trust in Lou Sobh Honda and look forward to serving you again!

February 14, 2026

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Very nice staff, very courteous. Glad they were open after my work hours. Loved getting a car wash with my oil change. More

by tinakimbrel
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Recommend Dealer
Yes

February 13, 2026

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This the best Dealership in the whole world hands down great people and customer service! More

by DistantCarbon
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Recommend Dealer
Yes

February 07, 2026

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Lou Sobh Honda service is different from most dealerships I've experienced because they never try and sell you parts and services that your car doesn't need at the time. Most dealership service centers are More

by PMARESCA007
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Feb 12, 2026

Lou Sobh Honda responded

Thank you so much for the incredible feedback! We’re honored to hear that you trust Lou Sobh Honda for fair, honest service. Our team prides itself on recommending only what your vehicle truly needs — never unnecessary add‑ons or pressure tactics — so it means a lot that you’ve consistently experienced that with us. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicle!

January 30, 2026

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This dealer has a Great and afficient customer service! I would like to Thankfulto Tan , for All of his support! More

by marcoal17
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Recommend Dealer
Yes
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