Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
1,133 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

1,133 Reviews

Write a Review

1133 Reviews of Heather Cullen

June 23, 2025

Dealership Rating
Employee Rating

Good communication and seems like you have our best interest ! We been going there for ever and never had a bad experience! More

by mbfannon
Service Price Transparency
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Recommend Dealer
Yes
Jun 23, 2025

Lou Sobh Honda responded

Thank you for your continued trust and loyalty! We're glad to hear you've always had a positive experience—we truly appreciate your support!

June 14, 2025

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Heather is the absolute best. Very knowledgeable, professional and polite. Excellent service advisor. She is also accommodating, More

by chercarr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Jun 16, 2025

Lou Sobh Honda responded

Thank you! We're lucky to have Heather on our team—so glad she provided you with such knowledgeable and professional service. We appreciate your kind words!

June 11, 2025

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5 stars says it all every single day of the week. 5 stars, need I say any more? More

by rjbiegel
Recommend Dealer
Yes
Jun 12, 2025

Lou Sobh Honda responded

Thank you so much for the glowing 5-star review! We truly appreciate your continued support and kind words.

June 11, 2025

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Heather was welcoming and helpful! Even got a text about my tires while in the waiting room! More

by brenna.garcia
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Recommend Dealer
Yes
Jun 12, 2025

Lou Sobh Honda responded

Thank you for your kind feedback. We're pleased to hear that Heather was welcoming and helpful, and that you appreciated the timely update about your tires.

June 11, 2025

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Heather helped me faster, she managed my request right on Saturday and requested my tire and the issue was solved on Tuesday. She is great More

by freydem
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Recommend Dealer
Yes
Jun 12, 2025

Lou Sobh Honda responded

Thank you for sharing your experience. We're glad Heather was able to handle your request promptly and get everything resolved efficiently. She truly is an asset to our team!

June 11, 2025

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Heather is so helpful and makes sure your Honda gets the attention it deserves. She keeps me informed and reviews all the service done to my Honda. Always a pleasure to make an appointment. I have always br More

by Kurt/Judy
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Lou Sobh Honda responded

Thank you for your thoughtful feedback. We're delighted to hear that Heather provides attentive and thorough service, and that you trust us with your Hondas. We truly appreciate your loyalty!

June 09, 2025

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rockstar team - heather keep up great work. Precision, quality and experience- excellent communication skills. Thank you More

by VITKAR.NIKHIL
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Harris , Rashid

Jun 10, 2025

Lou Sobh Honda responded

Thank you! We’re thrilled to hear such great feedback—Heather and the team truly appreciate it. We’re glad you had a top-notch experience!

June 07, 2025

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Everyone at Lou Sobh has been awesome Definitely will be telling friends & family to go see Tim when buying a car. Everyone in the service dept has been fantastic too More

by onlymy38th
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Lou Sobh Honda responded

Thank you so much! We’re thrilled to hear you had a great experience with both Tim and our service team. We appreciate the referrals!

June 06, 2025

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Employee Rating

The only reason for the four star rating is the question as to how can an hour's worth of work wind up costing $730? More

by DPYONJR
Recommend Dealer
Yes
Jun 06, 2025

Lou Sobh Honda responded

Thank you for your feedback—we appreciate your honesty. We understand your concern and would be happy to go over the breakdown of the charges with you to ensure everything is clear. Please don’t hesitate to reach out!

June 02, 2025

Dealership Rating
Employee Rating

Heather is great. She is direct and understanding . The service a bit pricey but not extreme More

by vecuador00
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Lou Sobh Honda responded

Thank you for the feedback! We're glad to hear Heather took great care of you with her honest and understanding approach. We appreciate your trust and look forward to continuing to serve you!

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