John Goode

Good experience with the service The overall service experience was great. The car is in good condition. experience was great. The car is in good condition. More

by sujithalak Verified Customer Verified Customer

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Excellent, service was fast, friendly, professional Highly recommend Lou Sobh Honda for any repairs The whole staff was excellent Highly recommend Lou Sobh Honda for any repairs The whole staff was excellent More

by srossi13 Verified Customer Verified Customer

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The service folks provide great customer service. Very helpful, courteous and knowledgeable. Always feel confident with their advice and that any problem is fixed the first time. They provide a great Very helpful, courteous and knowledgeable. Always feel confident with their advice and that any problem is fixed the first time. They provide a great customer experience More

by KACMB85 Verified Customer Verified Customer

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As always, it was a great experience and my car is repaired.. As always, it was a great experience. Everyone was super nice, and the car is repaired very happy repaired.. As always, it was a great experience. Everyone was super nice, and the car is repaired very happy More

by Shorty Verified Customer Verified Customer

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Everything happened in schedule and clear communication Everything happened in schedule and clear communication, John did a great job Everything happened in schedule and clear communication, John did a great job More

by Sabarish_s_k Verified Customer Verified Customer

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I've been dealing with Lou Sobh Honda for over 12 years. Wouldn't take my CRV anywhere else. John Goode is great, explained everything in detail pertaining to my car. Wouldn't take my CRV anywhere else. John Goode is great, explained everything in detail pertaining to my car. More

by eileenspar Verified Customer Verified Customer

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The customer service is exceptional! They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there! They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there! More

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They did a fantastic job of servicing my CRV, and their communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealers communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealership, I’ll never go anywhere else! More

by ELIZABETHHUNTER2000 Verified Customer Verified Customer

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The communication regarding my repair was very poor. The vehicle was not repaired on time, but I was not informed and wasted my time going to pick it up. When I arrived, I was told a story about why the The vehicle was not repaired on time, but I was not informed and wasted my time going to pick it up. When I arrived, I was told a story about why the car wasn't ready that was then completely contradicted the next day when a different advisor called me with the vehicle status. It became obvious to me that I had been intentionally mislead the night before probably in an attempt to salvage the poor communication on repair readiness. The car needed the repair, and it was repaired. But, I do not like feeling that the repair shop I've used to service the vehicle for 7 years is dishonest. More

by Deanjennifer Verified Customer Verified Customer

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Great service! My service was completed sooner than expected. My service advisor, John, invformed me my cars status every step of the way My service was completed sooner than expected. My service advisor, John, invformed me my cars status every step of the way More

by allen45acp Verified Customer Verified Customer

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