Heather Beran
Heather Beran at Bryan College Station Toyota
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Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Heather Beran

November 21, 2024

Dealership Rating
Employee Rating

The first time after years of great service I was very disappointed in the service or lack of service we received. More

by mtmason60
Service Price Transparency
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Service Communication
Recommend Dealer
No

November 18, 2024

Dealership Rating
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It’s worth the 45 minute drive to get my service here. They are well organized and professional and do a great job! More

by kat4699
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Bryan College Station Toyota responded

Thank you for making the drive to see us! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

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Employee Rating

Very detailed on service advice and spent time answering my questions. Good price for service performed. More

by AustinMan
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Bryan College Station Toyota responded

We're happy to have provided detailed service advice and answered your questions! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 12, 2024

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My appointment was for 9:00 am for oil change. I was there only less than 30 minutes and out. Great service and so happy with my Rav4. More

by mariamgomez
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with your oil change on your RAV4. If you ever need anything, don’t hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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The people and service are awesome. Everything is extremely costly, burb thins is a corporate issue. Kudos to all the people who work at Toyota Bruan-College Station.. More

by A-CASTILLO
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We appreciate your kind words about our team and service! Customer Relations Manager customerservice@purdygroupusa.com

November 07, 2024

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Employee Rating

Heather is always courteous, helpful, and professional. I have been extremely pleased working with her as my advisor. Whenever I have a question If she does not know the answer, she will find it out and im More

by greenjim4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

We're glad to hear that Heather has been courteous, helpful, and professional in assisting you. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 04, 2024

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Employee Rating

Was quick and done well. I was a little surprised that a simple oil change cost over $100. 00 I know things have increased since COVID> Also, what I usually find is that on More

by LJALTENDORF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

We appreciate your feedback and will take it into consideration for future improvements. If there is anything else we can do to assist you, please don't hesitate to reach out to us! Customer Relations Manager customerservice@purdygroupusa.com

November 03, 2024

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Employee Rating

Very good service in a timely manner as always. we will be seeing you soon. More

by mtmason60
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

We appreciate your positive feedback and look forward to seeing you soon! Customer Relations Manager customerservice@purdygroupusa.com

November 02, 2024

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Employee Rating

Great service, and Heather was very communicative about what needed to be done for repairs. More

by KRINKER514
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

We are glad to hear you had a great service experience with us. Thank you for sharing your feedback. Customer Relations Manager customerservice@purdygroupusa.com

October 25, 2024

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Employee Rating

More personal than in the past. More personal as service was with Atkinson Toyota. Nice job. More

by macure
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

Hearing that you found our service more personal is fantastic! We aim to create meaningful connections with our customers, much like you have experienced before. Thank you for the kind words—your feedback truly inspires us to continue delivering great service!

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