Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 12

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Heather Beran

October 17, 2024

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Employee Rating

Everyone very pleasant and helpful. Great deal on the wipers! Thanks for trying to explain recalls and our warranty More

by lanettefrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We’re so glad to hear that you had a pleasant experience with our team and found a great deal on the wipers! It’s important to us that you understand your recalls and warranty, and we’re always here to help explain any details. We look forward to assisting you again!

October 17, 2024

Dealership Rating
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Servicio rápido y eficiente. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. More

by ELEAZARCOLINA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Oct 18, 2024

Bryan College Station Toyota responded

¡Gracias por compartir tu experiencia! Nos alegra saber que recibiste un servicio rápido y eficiente, y que nuestro personal fue atento y agradable. Seguiremos esforzándonos para brindar un servicio que deje a nuestros clientes satisfechos. ¡Esperamos verte de nuevo pronto!

October 06, 2024

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I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
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Workmanship
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Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

October 05, 2024

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Staff is helpful and efficient. I was advised of time my car would be ready and I was soon than that. Check out was well explained. More

by watermelongail
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Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

It’s wonderful to learn that our staff provided helpful and efficient service! We're glad you were kept informed about your car's readiness and that checkout was clearly explained. Thank you for sharing your experience, and if there's anything more we can assist you with, just let us know!

October 04, 2024

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Heather went above and beyond, I asked her about the security box - not related with the service - and she answered me promptly. Thanks More

by Jorge G
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2024

Bryan College Station Toyota responded

It’s great to hear that Heather went above and beyond to assist you! We're glad she could provide the information you needed about the security box so quickly, even though it wasn’t directly related to your service. We truly appreciate your feedback, and Heather is a valued part of our team for exactly this kind of care and attention. If you ever have any more questions or need assistance, don’t hesitate to reach out!

September 27, 2024

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Heather was very helpful with my daughter who is a student at TAMU. I feel like I can trust Toyota when I send her there to get service. More

by jprilop
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Recommend Dealer
Yes
Sep 27, 2024

Bryan College Station Toyota responded

It’s heartening to hear that Heather provided such helpful support for your daughter! Trust is essential when it comes to car service, especially for a student, and it’s wonderful that you feel confident sending her to us. Heather's assistance not only reflects her dedication but also the dealership's commitment to customer care. Thank you for sharing your experience; it’s great to know we have gained your trust! We promise, your daughter is in good hands!

September 26, 2024

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BCS Toyota Service Rep HEATHER is who made the difference for me at this business. Hands down. Punctual. Thorough. Professional. My purchase was regular maintenance matters for my 2022 Toy Corolla. However, More

by jpkay.0203
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2024

Bryan College Station Toyota responded

Your positive experience with Heather at BCS Toyota really stands out! Her punctuality, thoroughness, and professionalism clearly made a significant impact during your service visit. It's commendable that you educate yourself about your vehicle, and it's great that she was able to answer all your questions. We work very hard to keep our dealership clean, and we thank you so much for acknowledging that. Thank you for highlighting Heather's exceptional service; it’s clear she went above and beyond! We hope to see you back for your next service!

September 25, 2024

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Knowledgeable fast courteous service. Great coupon offers for oil change. Service also includes other components on the vehicle be checked at no additional cost. More

by sbthaler
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Recommend Dealer
Yes
Nov 07, 2024

Bryan College Station Toyota responded

Thank you for sharing your experience! We're glad to hear you received fast, courteous, and knowledgeable service. It's great that you took advantage of our oil change coupon offers and that you appreciated the complimentary vehicle checks. We’re committed to providing excellent value and care with every visit! We look forward to serving you again soon!

September 25, 2024

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Dealing with this dealership has been a fantastic experience. The staff is professional, friendly, and knowledgeable. They made the entire process smooth and stress-free. Highly recommend! More

by NIKE2020OFFER
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Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarenga

Nov 07, 2024

Bryan College Station Toyota responded

We’re so glad to hear that your experience with us was fantastic! Providing professional, friendly, and knowledgeable service is always our goal, and we’re thrilled that it made the process smooth and stress-free for you. Thank you for the high recommendation—we truly appreciate it and look forward to assisting you again in the future!

September 20, 2024

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The Toyota team was helpful in diagnosing and servicing the issues that my vehicle had. More

by EDENHERNANDEZ5
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Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re pleased to hear that our Toyota team was helpful in diagnosing and servicing the issues with your vehicle. Ensuring that your vehicle is in top shape is our priority, and we’re glad you had a positive experience with us. If you have any further needs, don’t hesitate to reach out!

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