Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 17

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
208 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

208 Reviews

Write a Review

208 Reviews of Haley McDonald

January 18, 2024

Dealership Rating
Employee Rating

Dealer was up priced from my after market warranty which isn't fair to the customer I'm thinking of one price and they give me another one and I was practically in there all day long please tighten up Merce More

by neelbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington , Lauren Farthing

Feb 12, 2024

Mercedes-Benz of Columbus responded

Dear neelbeck, We sincerely apologize for any frustration you experienced during your recent visit. Your feedback is important, and we take it seriously. We understand your concerns about the pricing and the time spent, have been addressed. Thank you for bringing this to our attention, and we hope to regain your trust during your next visit. If there is anything further we can do, please don't hesitate to reach back out to us at (706) 256-6100.

January 17, 2024

Dealership Rating
Employee Rating

They are very professional knowledgeable friendly and there service is just great i trust them with my vehicle they haven’t let me down yet More

by butlerlisa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Jan 25, 2024

Mercedes-Benz of Columbus responded

We appreciate your kind words! It's great to hear that Rachelle has been consistently helpful and attentive to your vehicle needs. We look forward to continuing to provide you with 5-star service.

January 16, 2024

Dealership Rating
Employee Rating

Everyone is always so kind and helpful. Thank all of you so very much. Happy New Year! More

by JOANAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Mercedes-Benz of Columbus responded

Thank you for your wonderful feedback! We're thrilled to know that our team's professionalism and knowledge have earned your trust with your vehicle. Let us know if you need anything else and Happy New Year to you as well!

January 16, 2024

Dealership Rating
Employee Rating

Wonderful experience…everyone extremely friendly and helpful…Driver was very nice and courteous…on drop off and pick up… More

by sr7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear our service department provided you with a 5-star experience! Let us know if you need help with anything else.

January 16, 2024

Dealership Rating
Employee Rating

Quick and v efficient . Haley was courteous and pkeasamt. Great job. The car was clean More

by johill1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department provided you with an excellent experience! Let us know if you need help with anything else.

January 13, 2024

Dealership Rating
Employee Rating

Haley was very pleasant, professional , and helpful. Earnest Jenkins had told her that I would be coming in and she had the paperwork ready. Haley also shared with me that there was a recall on the fu More

by maryannmarshall076
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins

Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear Haley and Earnest provided you with an excellent customer service experience! Please let us know if you need help with anything else.

January 12, 2024

Dealership Rating
Employee Rating

The employees were super and communicated very well. I would definitely recommend Columbus Mercedes to everyone. More

by tripp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington , Lauren Farthing

Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the glowing recommendation! We are so happy to hear our Mercedes-Benz of Columbus Team has provided you with such a positive experience! Let us know if you need help with anything else.

January 08, 2024

Dealership Rating
Employee Rating

Haley was very helpful, communicative, and knowledgable, as was the whole staff. We felt like we were in great hands throughout the whole process. More

by ddozier2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear Haley was able to provide you with an excellent experience! Please let us know if there is anything else we can assist with.

January 04, 2024

Dealership Rating
Employee Rating

Very clean and professional. Courteous service. Shuttle was also very kind and polite as well as quick More

by janayharris93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department and shuttle service provided you with an excellent experience! Let us know if you need help with anything else.

December 25, 2023

Dealership Rating
Employee Rating

Haley was so helpful and friendly. Excellent and prompt service. Always superb service, plan to use in the future. More

by jennfnp2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department provided you with an excellent experience! Let us know if you need help with anything else.

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