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Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Assistant Service Manager

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
251 Reviews

Dealership Experience

30 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

Write a Review

251 Reviews of Guillermo Hernandez

February 25, 2026

Dealership Rating
Employee Rating

Dealership is always friendly and professional. New location is clean and organized The service department is always willing to help. I've worked with Guillermo for years he very professional and d More

by gochoa81
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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February 25, 2026

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This time was the only time they couldn't find the issue with my car. Issue not fixed More

by gochoa81
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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February 24, 2026

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Employee Rating

Great service from your service advisors . Their service experience surpass my expectations They make your service experience the most plentiful, and less stressful ... More

by Georgeepino
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 24, 2026

Precision Honda responded

Georgeepino, Thank you for choosing Precision Honda and sharing your experience! W are thrilled to hear that our service advisors exceeded your expectations and made your experience both smooth and stress free. Providing exceptional service is always our goal, and your kind words truly mean a lot to our team. We look forward to seeing you again next time!-Dennis Alejo GSM

February 23, 2026

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Employee Rating

Guillermo Hernandez is the main reason i go to precision honda service great location and personnel ?? More

by bobbylard69
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 24, 2026

Precision Honda responded

bobbylard69, Thank you for choosing Precision Honda and sharing your experience! We are proud to hear that Guillermo Hernandez is the reason you continue choosing us, he truly goes above and beyond for our customers. We’ll be sure to share your kind words with him and the rest of the team at Precision Honda. We appreciate your loyalty and we look forward to seeing you again next time!-Dennis Alejo GSM

Feb 23, 2026

bobbylard69 responded

Please give Guillermo his xxxxxxbeen privileged to have a service advisor as great as he is

February 22, 2026

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Employee Rating

It was a good experience. My only complaint were the prices Everyone was courteous I will go back More

by jocabedbeteta
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 24, 2026

Precision Honda responded

jocabedbeteta, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a good experience and found our team courteous. We understand that pricing is an important factor, and we always strive to provide quality service and value. We truly appreciate your trust and look forward to serving you again. -Dennis Alejo GSM

February 20, 2026

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Employee Rating

Mr Hernandez makes sure that is always an excellent experience Mr Hernandez makes sure that is always an excellent experience More

by learsi_card
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 20, 2026

Precision Honda responded

learsi_card, Thank you for choosing Precision Honda and sharing your experience! Mr. Hernandez always goes above and beyond to ensure an excellent experience. We truly appreciate Mr. Hernandez’s dedication to making every experience exceptional. We look forward to seeing you again next time!-Dennis Alejo GSM

February 18, 2026

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Employee Rating

Always satisfied Im always satisfied with the service Guillermo is very professional and makes sure my vehicle is done right t More

by mariannehuertas
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 18, 2026

Precision Honda responded

mariannehuertas, Thank you for choosing Precision Honda and sharing your experience! It means a lot to know you consistently have a great experience with us. Guillermo’s professionalism and attention to detail are exactly what we strive for. We look forward to seeing you again next time!-Dennis Alejo GSM

February 18, 2026

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Employee Rating

Better this time in the new building than the last. I think they turned the music down. If now they reduce the music in the restroom. Too much. I understand the need to sell cars, but it is annoying ov More

by Jkerro2011
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 18, 2026

Precision Honda responded

Jkerro2011, Thank you for choosing Precision Honda and sharing your experience! I’m glad it feels better in this our new building. We have adjusted the volume recently, and we will definitely take your comments into consideration regarding the volume. We do appreciate your feedback as we are always looking for ways to improve. We look forward to seeing you again next time!-Dennis Alejo GSM

February 15, 2026

Dealership Rating
Employee Rating

Excelente servicio Amable ayuda con el servicio k ocupa mi carro No deja esperar mucho desempeña muy bien su trabajo More

by maldonado.navo63
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Feb 16, 2026

Precision Honda responded

maldonado.navo63, ¡Muchas gracias por su excelente comentario! Nos alegra saber que recibió un servicio amable y que le ayudaron con lo que su carro necesitaba. También nos da gusto saber que no tuvo que esperar mucho y que el trabajo fue realizado de manera eficiente. Apreciamos mucho su confianza en nosotros y esperamos poder seguir atendiéndole con el mismo nivel de servicio en cada visita. ¡Gracias por elegirnos!-Dennis Alejo GSM

February 12, 2026

Dealership Rating
Employee Rating

Muy bien servicio me dieron una cita Muy rapido me atendieron Muy bien muchas gracias More

by Barraganliliana24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Precision Honda responded

Barraganliliana24, Muchas gracias por su comentario! Nos alegra saber que recibió una cita rápidamente y que quedó satisfecha con la atención. Estamos para servirle. -Dennis Alejo GSM

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