Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Grant Mckay
Grant Mckay at Murgado Ford of Chicago
Refer Me

Grant Mckay

Service Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

Contact Me
4.8
10 Reviews
4.8

10 Reviews

Write a Review

10 Reviews of Grant Mckay

February 21, 2025

Dealership Rating
Employee Rating

Very pleased with the service experience at Ford of Chicago. I will definitely be back for service More

by oregon2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nickolaus Pfropper

Report | Print

February 19, 2025

Dealership Rating
Employee Rating

Fantastic service like always and I’ll always go there, happy to help, thank you More

by Julio.Garcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Aimmey Garcia, April Lawshea, Joshua Smith, Kaleb Ortiz, Philip Mugan

Report | Print
Feb 20, 2025

Murgado Ford of Chicago responded

We appreciate your loyalty! Thanks for your kind words—we’re always happy to help!

February 17, 2025

Dealership Rating
Employee Rating

Grant is always courteous and professional, he lays out my options. He is very honest and up front, which of important to me. More

by msledge24
Recommend Dealer
Yes
Report | Print
Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're glad to hear that Grant's professionalism and honesty continue to make a positive impact. We appreciate your trust and look forward to working with you again!

February 16, 2025

Dealership Rating
Employee Rating

Well I can say the oil change was much cheaper than the previous owners use to charge. More

by kcb7750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 13, 2025

Dealership Rating
Employee Rating

The service technician was helpful and and courteous. The work was completed in a timely manner. More

by llinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aimmey Garcia

Report | Print
Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 03, 2025

Dealership Rating
Employee Rating

Always very accommodating . Nice, clean and close in proximity . I would recommend this dealership to anyone that asks . More

by bkonwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Proppfor

Report | Print
Feb 07, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're happy to hear you had a positive experience and appreciate your recommendation. We look forward to assisting you again in the future!

February 03, 2025

Dealership Rating
Employee Rating

I waited two weeks for the repair of my car and when I got it back the electrical issues were not resolved. And the yellow wrench error signal was not cleared. More

by DavidClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 13, 2025

Murgado Ford of Chicago responded

We’re truly sorry to hear about the experience you had with your repair. We understand how frustrating it must be to wait for the repair and then receive your car back with the issues unresolved. This is certainly not the standard of service we aim to provide. We’d like to make this right and ensure that the electrical issues and the yellow wrench error signal are properly addressed. Please contact us directly, and we’ll prioritize getting your vehicle fixed as quickly as possible. We appreciate your patience and the opportunity to resolve this for you.

February 03, 2025

Dealership Rating
Employee Rating

We purchased our car from Fox, and we loved their service. So we were very concerned when we learned of the new ownership. Good service is hard to find these days. But when the car had a recall, it t More

by gwsh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 13, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re so glad to hear that you’ve continued to receive the great service you’ve come to expect, even with the new ownership. We truly value your trust and are committed to maintaining the high standards you enjoyed from Fox. We’ll continue working hard to ensure you have a positive experience every time you visit. Your feedback means a lot, and we hope to keep earning your business for years to come!

February 01, 2025

Dealership Rating
Employee Rating

Excellent Customer Service! Arrive at 7 AM and they kept me apprised of the vehicles progress. Very professional team. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We’re happy to hear that you had an excellent experience and that our team kept you updated throughout the process. Your satisfaction is important to us, and we appreciate your feedback!

January 31, 2025

Dealership Rating
Employee Rating

Best service I've ever had on a car! Incrediblly efficient, friendly, kind staff. So grateful!! More

by KathrynGoetzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Mikelle Lyons, Aimmey Garcia, April Lawshea, Joshua Smith, Kaleb Ortiz, Marta Garcia, Philip Mugan

Report | Print
Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your wonderful feedback! We're thrilled to hear you had the best service experience with us. Our team takes pride in being efficient and friendly, and we truly appreciate your support. Looking forward to serving you again!

Dealership Inventory (243 Vehicles)

new 2024 Ford Ranger car, priced at $46,995
2024 Ford Ranger
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive
$46,995
View Details
new 2025 Ford Maverick car, priced at $33,100
2025 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
$33,100
View Details
new 2025 Ford Escape car, priced at $36,695
2025 Ford Escape
new
Space Silver exterior
Automatic
All-wheel Drive
$36,695
View Details
new 2025 Ford Bronco Sport car, priced at $34,405
2025 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
$34,405
View Details
new 2024 Ford Bronco Sport car, priced at $31,399
2024 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
$31,399
View Details
new 2024 Ford F-150 car, priced at $44,222
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$44,222
View Details
View All Inventory