Grant Mckay | Page 3

One month after my 45,000 mile checkup my front brakes needed replacing. Apparently there were no notes about what they looked like at that point. I was then quoted an exorbitant amount and told the price needed replacing. Apparently there were no notes about what they looked like at that point. I was then quoted an exorbitant amount and told the price was higher due to OEM parts being longer lasting than aftermarket parts. It seems unlikely that they are 4x better. More

by 1mattglenn Verified Customer Verified Customer

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Too D…expensive Who ever heard of $ 100+ to change 2windshield wirpers I have no choice but to try another Ford for servic next time 2windshield wirpers I have no choice but to try another Ford for servic next time More

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The service tech was pleasant and attentive. She did make excuses for everything that was on my mind about the car. I haven’t owned an American car in over 30 years until this car and it will b She did make excuses for everything that was on my mind about the car. I haven’t owned an American car in over 30 years until this car and it will be my last. Quality just isn’t there. Level of service lacks as well. There was an issue with my windshield washer pump and Murgado was going to charge me $700 to repair it and I had my local ASCE Certified mechanic look at it and he fixed it for nothing. It was that simple. More

by djwennerlyn Verified Customer Verified Customer

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They were very friendly and went through everything happening to my car in detail. Responsive to questions that came up happening to my car in detail. Responsive to questions that came up More

by Jaclyn.Boras Verified Customer Verified Customer

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Too many people involved without a communication plan so the customer issues are lost in translation Service agents asking for unjustified charges the customer issues are lost in translation Service agents asking for unjustified charges More

by INFO@ZEINALIMO.COM Verified Customer Verified Customer

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No customer focus. Was sent to parking lot to find my car when picking up. Seemed like I was intruding on staff at drop off and pick up. Lack notification of stays of r Was sent to parking lot to find my car when picking up. Seemed like I was intruding on staff at drop off and pick up. Lack notification of stays of repair. Had to make multiple calls. More

by bernard_peculis Verified Customer Verified Customer

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Good job Murgado. Solved the problem of the dash screen going blank at odd times and without warning. A small issue but an annoying one. Your service department diagn Solved the problem of the dash screen going blank at odd times and without warning. A small issue but an annoying one. Your service department diagnosed the cause and made the needed repair. Thank you! More

by siddalljs Verified Customer Verified Customer

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Grant and Nick are professional, informative, and kind. They always ensure my lincoln is well taken care of through service. Service is efficient and timely with delivery of their work. Thank you! They always ensure my lincoln is well taken care of through service. Service is efficient and timely with delivery of their work. Thank you! More

by Ms. White Verified Customer Verified Customer

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On time. Courteous. Kept me informed each step of the way. Delivered vehicle in timely fashion. Great service. Courteous. Kept me informed each step of the way. Delivered vehicle in timely fashion. Great service. More

by tmullins45 Verified Customer Verified Customer

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Having to write 15 words is very annoying. I will not be planning to complete these reviews in the future. I will not be planning to complete these reviews in the future. More

by mitchglaser Verified Customer Verified Customer

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