Grant Mckay | Page 2

Great communication with service department -pick up and delivery of car greatly appreciated. Thank You! delivery of car greatly appreciated. Thank You! More

by katekollar Verified Customer Verified Customer

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Lack of communication in responding to inquiry for an appointment. Incorrect information provided regarding vehicle features (and insistence on that incorrect information). appointment. Incorrect information provided regarding vehicle features (and insistence on that incorrect information). More

by Chris Butler Verified Customer Verified Customer

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Grant McKay answered my questions and concerns I had concerning my car and my keys. My vehicle was done in a timely matter! concerning my car and my keys. My vehicle was done in a timely matter! More

by nenav_2334 Verified Customer Verified Customer

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randy in service goes above and beyond , great place to deal with. we will be coming back to have any service related issues. deal with. we will be coming back to have any service related issues. More

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The actual work done on the car was ok, just extremely overpriced. Other dealerships are cheaper. overpriced. Other dealerships are cheaper. More

by delinacruz Verified Customer Verified Customer

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I appreciate to be taken in as a walk in. I came in for prepaid oil change. (Diesel truck) Employees were supper friendly and the manager was super helpful. There was one and only thing that I came in for prepaid oil change. (Diesel truck) Employees were supper friendly and the manager was super helpful. There was one and only thing that surprised me, the price on one basic service that is optional for the diesel engine this time of year. The price was shocking on removing and replacing the fuel filter. That is not the additional service I chose to do. In the commercial world, commercial filter (part) is fairly cheap and I am very well aware of the prices. I think they have to work on breaking down the costs for the customers to make it bit more customer friendly. Book hours and realistic hours matter when it comes to running successful business long term. Next time I'm sure it will be 5 start review. Overall, wonderful dealership, friendly employees, very clean inside and out dealership, keep up doing a great job. Thank you. More

by Ocean Inc (Lidia) Verified Customer Verified Customer

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I’m appreciative of their efforts to supply a loaner while my vehicle was serviced. Also, providing updates and information about the process the vehicle was a great help in time of need. Thank you while my vehicle was serviced. Also, providing updates and information about the process the vehicle was a great help in time of need. Thank you More

by miriam_cooper2 Verified Customer Verified Customer

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I had an appointment, luckily it was a warranty issue. I’ve had. Issues with other places but this was hassle free. I’ve had. Issues with other places but this was hassle free. More

by Kristi5 Verified Customer Verified Customer

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Communication is not all that great. Trying to contact someone in there by phone. It's hard to get anyone and you go to several different operators to get to talk to anybody in the Linco Trying to contact someone in there by phone. It's hard to get anyone and you go to several different operators to get to talk to anybody in the Lincoln area. More

by tony_maxwell Verified Customer Verified Customer

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Amazing customer service. They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well More

by JNEWKIRK0915 Verified Customer Verified Customer

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