Gracie Martinez | Page 7

Seguin Chevrolet responded

Dear hohab2, I’m glad to hear that our dealership team provided a friendly, hospitable, and customer-oriented experience for you. We truly appreciate your feedback and your trust in Seguin Chevrolet. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear remington3210, Thank you for your fantastic 5-star review! I’m so glad to hear that Gracie went above and beyond to answer all your questions. I also appreciate you recognizing Mario’s excellent work in resolving the recall items on your AT4 Sierra. Both of them exemplify the professionalism and care we strive to provide every day. Your recommendation means a great deal to us, and I’m grateful you took the time to share your experience. We look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Heather, Thank you for your 5-star review! I’m delighted to hear that Gracie provided you with excellent customer service and communication during your visit. She is indeed a valuable member of our team, and it means a lot to know her dedication made a positive impact on your experience. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Ausha C., Thank you for your 5-star review! I’m delighted to hear that our team provided you with great customer service and a welcoming environment. It’s wonderful to know your visit was quick and easy. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear cleos02cq, Thank you for your 5-star review! I’m delighted to hear that our team was able to provide you with such a welcoming experience. We always strive to be accommodating and ensure our facilities remain friendly and clean for every guest. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear perales2ten, Thank you for your outstanding 5-star review. I’m so pleased to hear that Jose and Cris went above and beyond to listen to your needs and provide you with the truck of your dreams. Their professionalism, product knowledge, and no-pressure approach truly reflect the level of customer care we strive for at Seguin Chevrolet. Your kind words about their service mean a great deal, and I’ll be sure to share your feedback with them. We greatly appreciate your recommendation and look forward to welcoming your friends and family in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Tatormedic, Thank you for sharing your experience! I’m glad to hear our service team was able to address your issue the same day, especially when it was something that normally would have required several days. We’re always striving to deliver fast, dependable service, and it’s wonderful to know we could get you back on the road so quickly. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear valbudda25, Thank you for your wonderful review. I’m pleased to hear our team provided great customer service and kept you well-informed throughout your vehicle’s service. We appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear freasier47, Thank you for sharing your experience. I’m glad to hear our sales and service teams have been courteous, helpful, and met your expectations. We appreciate your feedback and the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear boobookermit, Thank you for your review. I’m glad our team was able to provide a paint pen to address the scratch and grease spot. We appreciate your understanding and the chance to make it right. Sincerely, Jeremy Sims, General Manager