Gracie Martinez
Gracie Martinez at Seguin Chevrolet

Gracie Martinez | Page 11

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Gracie Martinez

August 20, 2025

Dealership Rating
Employee Rating

Great customer service and they were very welcoming. It was a quick and easy process. More

by Ausha C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Cabello, Gabriel Vega , Jose Ramirez

Aug 21, 2025

Seguin Chevrolet responded

Dear Ausha C., Thank you for your 5-star review! I’m delighted to hear that our team provided you with great customer service and a welcoming environment. It’s wonderful to know your visit was quick and easy. Sincerely, Jeremy Sims, General Manager

August 20, 2025

Dealership Rating
Employee Rating

Always so accommodating! Very friendly staff and very clean atmosphere. I would definitely keep coming back. More

by cleos02cq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Seguin Chevrolet responded

Dear cleos02cq, Thank you for your 5-star review! I’m delighted to hear that our team was able to provide you with such a welcoming experience. We always strive to be accommodating and ensure our facilities remain friendly and clean for every guest. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

August 15, 2025

Dealership Rating
Employee Rating

Jose and Cris were phenomenal. They took the time to listen to what I was looking for and used their extensive product knowledge to put me in the truck of my dreams with zero press More

by perales2ten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Lavin, Jose Ramirez, Gabriel Vega , Cris Soto

Aug 21, 2025

Seguin Chevrolet responded

Dear perales2ten, Thank you for your outstanding 5-star review. I’m so pleased to hear that Jose and Cris went above and beyond to listen to your needs and provide you with the truck of your dreams. Their professionalism, product knowledge, and no-pressure approach truly reflect the level of customer care we strive for at Seguin Chevrolet. Your kind words about their service mean a great deal, and I’ll be sure to share your feedback with them. We greatly appreciate your recommendation and look forward to welcoming your friends and family in the future. Sincerely, Jeremy Sims, General Manager

August 13, 2025

Dealership Rating
Employee Rating

Got serviced same day for an issue that should’ve been a several day fix More

by Tatormedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Seguin Chevrolet responded

Dear Tatormedic, Thank you for sharing your experience! I’m glad to hear our service team was able to address your issue the same day, especially when it was something that normally would have required several days. We’re always striving to deliver fast, dependable service, and it’s wonderful to know we could get you back on the road so quickly. Sincerely, Jeremy Sims, General Manager

August 08, 2025

Dealership Rating
Employee Rating

Great customer service Great at communicating what was going on with the service of my vehicle More

by valbudda25
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Aug 11, 2025

Seguin Chevrolet responded

Dear valbudda25, Thank you for your wonderful review. I’m pleased to hear our team provided great customer service and kept you well-informed throughout your vehicle’s service. We appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

August 08, 2025

Dealership Rating
Employee Rating

The personal at Seguin Chevrolet have been courteous and helpful.; both the sales and service departments have met my expectations thus far. More

by freasier47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Castillo, Jose Ramirez, Ethan Starks, Gabriel Vega , Monica Moreno-Davila

Aug 11, 2025

Seguin Chevrolet responded

Dear freasier47, Thank you for sharing your experience. I’m glad to hear our sales and service teams have been courteous, helpful, and met your expectations. We appreciate your feedback and the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

August 08, 2025

Dealership Rating
Employee Rating

Had a scratch a a grease spot after but they bought me a paint pen which was nice More

by boobookermit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Aug 11, 2025

Seguin Chevrolet responded

Dear boobookermit, Thank you for your review. I’m glad our team was able to provide a paint pen to address the scratch and grease spot. We appreciate your understanding and the chance to make it right. Sincerely, Jeremy Sims, General Manager

August 08, 2025

Dealership Rating
Employee Rating

Yeah is professional and so helpful, ill use him for all of my oil changes ! More

by MelissaO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Gregory Howard, Ethan Starks , Tim Caffey

Aug 11, 2025

Seguin Chevrolet responded

Dear MelissaO, Thank you for your kind words about Yeah. I’m glad to hear he provided professional and helpful service, and we look forward to assisting you with all of your future oil changes. Sincerely, Jeremy Sims, General Manager

August 07, 2025

Dealership Rating
Employee Rating

I appreciate the time they took to work with my schedule to drop my car off and have it updated and ready for me with in a day! More

by val_cortez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Aug 11, 2025

Seguin Chevrolet responded

Dear val_cortez02, I’m glad our team was able to accommodate your schedule and have your vehicle ready within the day. We appreciate your trust and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 05, 2025

Dealership Rating
Employee Rating

They provide the best service I've ever seen at a dealership, and genuinely care for each customer More

by fred72965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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