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Giovanni Saldana
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22 Reviews
22 Reviews
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22 Reviews of Giovanni Saldana
Verified Customer
March 05, 2025
Had an internet deal done with agreed pricing on a new Hyundai Tucson hybrid and our trade value and the discounts to be applied, including agreement to match the Carmax purchase offer on our trade in. Wh Hyundai Tucson hybrid and our trade value and the discounts to be applied, including agreement to match the Carmax purchase offer on our trade in. When we got there they appraised the trade and agreed on the value, then did all the switching out of the vehicles. They then sent a guy by trying to sell us all kinds of aftermarket expensive garbage, wasting an hour of our time. Then they let us sit for another hour before we went into the business office to sign the paperwork and they weren't busy. In there they pulled a switch and did not give the $500 dealer credit originally in our verbal agreement and they said it was already included. They also tried to give $1,000 less than the Carmax offer sheet and agreed trade value. They said that we were given the amount of trade value less the sales tax credit on the trade. We raised our objections and argued for an hour with several people including the manager. Told them to give our keys back and put the old plates on our car. After another round of their xx, they agreed to give full trade value, which had been specifically agreed with the salesman and internet person. They weaseled out of the other $500 credit, but since I had spent three hours there already and the new car was ready to go with our plates on it, we decided to take the car and get out of there.. The guy in the business office then wasted more of our time trying to do the hard sale on maintenance, tires and wheels and extended warranties, which we told him 3 times we did not want. This simple deal took the longest amount of time I have ever spent purchasing a new vehicle and I have bought well over 100 new cars between personal and business use in the last 30 years. The salesman was polite and tried to explain our verbal agreement to his slimy boss, who took over and tried to screw us. Horrible experience. We will never go back to this dealership again. More
by mikel
January 02, 2025
Everyone there was knowledgeable, not pushy, and fair. A pleasant car buying experience. They gave you all the options and left you alone to decide. A pleasant car buying experience. They gave you all the options and left you alone to decide. More
by ARGS40
Other Employees Tagged: Al Pellizzeri, Jose Palomares
November 13, 2024
Gio was awesome. I would buy a car from him again. I really don't like going to dealerships, but he was not pushy and very knowledgeable about the vehicle. My daug I would buy a car from him again. I really don't like going to dealerships, but he was not pushy and very knowledgeable about the vehicle. My daughter just bought a car back in July from Family. Also, my husband bought a car a few years ago. We were referred by Danny Wilson and Gene Talsma. More
by TERESA-KIRBY
July 11, 2024
Geo made our process so easy, super nice to work with and was able to accommodate us in getting our dream family vehicle. Thank you Geo! was able to accommodate us in getting our dream family vehicle. Thank you Geo! More
by KILEIGHCARRINGTON
Other Employees Tagged: Scott Lupo
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