Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts | Page 31

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
313 Reviews
4.9

313 Reviews

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313 Reviews of Gina Roberts

August 31, 2023

Dealership Rating
Employee Rating

Service Department helpful and knowledgeable. If I buy or lease a new Honda CRV, it will be in part because of the service department. More

by EJS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 30, 2023

Dealership Rating
Employee Rating

Sean and the team are always great! Only issue was the loaner! thank you again for always being so patient with me! More

by kristy.yensen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Executive Honda responded

Thank you, Kristy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

August 30, 2023

Dealership Rating
Employee Rating

They were very attentative to the repairs needed. They solved the issue for a reasonable cost. More

by QUALITY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Aug 31, 2023

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2023

Dealership Rating
Employee Rating

They were friendly and efficient, they honored coupons, I will be back for my next service. More

by BRIANLISARACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Jay Marin

Aug 24, 2023

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 23, 2023

Dealership Rating
Employee Rating

Ease of scheduling. Constant updates provided. Very reasonable repair times. Customer always comes first. Value. More

by CBLMAYNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

Aug 23, 2023

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

August 19, 2023

Dealership Rating
Employee Rating

Before moving to CT, I used the Roush Honda's service in Columbus, OH, for almost ten years. I got used to the comfort and friendliness of the team. At the Executive Honda I found the same fantastic atmosph More

by MealeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2023

Dealership Rating
Employee Rating

Good service and attentive staff. Would purchase again. Very professional. Love the new Honda CRV More

by RODNAY_DENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 17, 2023

Dealership Rating
Employee Rating

The person that sold the vehicle- AMAZING but their service department is staff is terrible! More

by Nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean McMahon

Aug 21, 2023

Executive Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 21, 2023

Executive Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 01, 2023

Dealership Rating
Employee Rating

Great service and updates on the car and what needed to be fixed and updated More

by JOE4ONEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2023

Dealership Rating
Employee Rating

Customer service was excellent but I was waiting a long time for my car. I went outside for some air at about an hour and a half of waiting and saw my car just being taken for service despite my appointmen More

by abrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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