Had the pleasure of purchasing my the brand new 2025
Tiguan, pearl white a really great vehicle from this City VW Evanston! We new who we wanted to work with, Gilbert! He worked fast and hard for us. I
Tiguan, pearl white a really great vehicle from this City VW Evanston! We new who we wanted to work with, Gilbert! He worked fast and hard for us. I think we were at the dealership less than 3 hours! I’d recommend anyone looking to buy a quality vehicle to check them out! Im so happy with this car and I’m forever grateful for the quality service we received. Thank you so much for everything Gilbert you are the best!
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by Mzjenn24
Other Employees Tagged:
Alex Paszkowski, Alex was wonderful and added what we needed to keep thos car in top tire shape! Thanks Alex
Aug 30, 2025 -
City Volkswagen of Evanston responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sam Lotta
General Manager
slotta@cityautogroup.com
I really liked the vehicle and appreciated the
interaction with both the sales consultant and their manager.
The only concern I had was the addition of an $891 dealer fee on top of the MSRP. It
interaction with both the sales consultant and their manager.
The only concern I had was the addition of an $891 dealer fee on top of the MSRP. It felt like I was paying $891 more for the car in addition to the other documentary and dealer charges, even though the premium for the CPO already seemed to be built into the listed MSRP.
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by mukul0505
Aug 03, 2025 -
City Volkswagen of Evanston responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Sam Lotta
General Manager
slotta@cityautogroup.com
Very nice dealership.
Gilbert was awesome and made the process easy. Love the ID.4 I bought.
Gilbert was awesome and made the process easy. Love the ID.4 I bought.
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by prsama
Other Employees Tagged:
Alex Paszkowski
Jul 28, 2025 -
City Volkswagen of Evanston responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston.
Sam Lotta
General Manager
slotta@cityautogroup.com
I worked with Gilbert Ansah and he was great.
Transparent, understanding, and quick to get answer to questions. Thanks for the new vehicle!
Transparent, understanding, and quick to get answer to questions. Thanks for the new vehicle!
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by dsw0513
Jul 28, 2025 -
City Volkswagen of Evanston responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Sam Lotta
General Manager
slotta@cityautogroup.com
I just had the best buying experience at City Volkswagen
of Evanston! My salesman Gilbert was truly amazing in every way. Extremely helpful, knowledgable, patient, thorough, absolutely the best! If you are
of Evanston! My salesman Gilbert was truly amazing in every way. Extremely helpful, knowledgable, patient, thorough, absolutely the best! If you are in the market for a VW this dealership is wonderful. I live in Chicago, but after reading the reviews for the Chicago dealership and then Evanston's reviews, I made the drive north. So happy that I did. Gil thoroughly explained all options and upon delivery spent a lot of time going over literally everything on the vehicle. Best experience.
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by kara690
Jul 21, 2025 -
City Volkswagen of Evanston responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sam Lotta
General Manager
slotta@cityautogroup.com
Working with Gil was great.
The buying experience was easy and Gil was available and patient with our questions.
The buying experience was easy and Gil was available and patient with our questions.
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by M Graham
Other Employees Tagged:
Alex Paszkowski
Jul 06, 2025 -
City Volkswagen of Evanston responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston!
Sam Lotta
General Manager
slotta@cityautogroup.com
Great customer service!
Visit them if you are looking to buy a used or new VW.
Visit them if you are looking to buy a used or new VW.
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by Silver RT
Jun 03, 2025 -
City Volkswagen of Evanston responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sam Lotta
General Manager
slotta@cityautogroup.com
I received great customer service and thorough
explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston
explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston
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by Juesaris
Other Employees Tagged:
Alex Paszkowski
May 31, 2025 -
City Volkswagen of Evanston responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sam Lotta
General Manager
slotta@cityautogroup.com
This was by far the easiest and quickest car buying
experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to e
experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to ensure a very smooth and quick visit
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by Ben
Other Employees Tagged:
Manny Reyes, Enrique Garibay
May 17, 2025 -
City Volkswagen of Evanston responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
Just had a great car buying experience!
Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every
Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every step!
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by Ernie
Other Employees Tagged:
Marcus Carnes, Alex Paszkowski
Apr 18, 2025 -
City Volkswagen of Evanston responded
Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance.
Sam Lotta
General Manager
slotta@cityautogroup.com