Gilbert Ansah | Page 29

Great service understandable and was an overall great experience working with him. He was very patient and helped recommend the best cars and was very kind and genuine experience working with him. He was very patient and helped recommend the best cars and was very kind and genuine More

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Gilbert Anash was great! Due to COVID it was important to me to work out details remotely and limit time inside the dealership. They were very accommodating. Gilbert was very professional, thorough and t to me to work out details remotely and limit time inside the dealership. They were very accommodating. Gilbert was very professional, thorough and the purchase process was efficient. More

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Over ten years ago, I had a nightmare of an experience when I bought my first new car. Since then, I have bought cars for cash/title and a handshake, from buy/here pay/here places and even a small designe when I bought my first new car. Since then, I have bought cars for cash/title and a handshake, from buy/here pay/here places and even a small designer lot that had multiple finance companies available to work with me. This year, my husband was finally able to convince me that I deserved a new car. Of course, he had the perfect one all picked out for me. Luckily, he has great taste and the Volkswagen Atlas SEL FWD is a gorgeous truck. Online searches led him to City Volkswagen of Evanston, as they had multiple versions of this make and model available. More importantly, most of them were grey, his color of choice. I prefer to shop for motor vehicles alone, so I set off to Evanston one fine Saturday afternoon. Right away, I understood why he had chosen the Atlas SEL FWD. Volkswagen has some great cars and trucks to choose from, but the Atlas is one of the biggest and definitely the most beautiful. After taking a short stroll through the main inventory lot, I was greeted by Gilbert Ansah. He let me know that he was still working with a customer but that if I didn't mind waiting about five minutes, he would be back out to assist me. He also let me know that I did not have to wait and if I went inside there were multiple other sales associates to assist me. I liked his non-pushy approach and let him know that I would wait for him. He directed me inside where he helped me get coffee and a comfortable chair to sit in. He also returned in less than five minutes with a listing of all of the Atlas trucks that they had in inventory between their three lots. He sat down with me and went over the different features that were available and compared that to the trucks they had in inventory and we narrowed it down to three different ones. Gilbert let me take each one out for a test drive to help me decide which one fit me best. Once I decided which one I wanted, the used car manager took my trade in for a quick spin and gave me and Gilbert the trade in value. This was given to the finance guy and Gilbert quickly returned with an offer. I went over the details and signed all of the paperwork while the porters filled her up and gave her a wash. I am happy to say that I drove home in a beautiful new Atlas SEL FWD. Her name is Atlantis (see picture) and I couldn't be happier. Thank you Gilbert and City of Volkswagen of Evanston for turning a nightmare into a dream come true! More

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Had a great experience with Gilbert Ansah!!! I’ve never had such a great experience getting a car. He was through and extremely helpful. He was friendly and welcoming. I would definitely recommend others. had such a great experience getting a car. He was through and extremely helpful. He was friendly and welcoming. I would definitely recommend others. More

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I recently purchased a 2020 Tiguan and had a great experience working with Gilbert. He was very courteous, attentive, extremely patient, and took his time to explain everything to where I felt confide experience working with Gilbert. He was very courteous, attentive, extremely patient, and took his time to explain everything to where I felt confident and fully informed on my purchase. Also my experience with the finance guy ( I believe his name was Brent) was great. It’s nice to work with people who enjoy what they do and are happy to help. I typically dread the process of buying a car, but this experience was very efficient and painless. No curveballs or surprises. I’m very happy with my new suv and would recommend Gilbert and this dealership for anyone looking for a great car buying experience. More

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Just purchased a new Tiguan from City and couldn’t be happier with the process. Gilbert was extremely helpful, professional and responsive. He went out of his way to find exactly what I wanted and did mo happier with the process. Gilbert was extremely helpful, professional and responsive. He went out of his way to find exactly what I wanted and did most of it over the phone and via email due to the Covid pandemic. I can not say enough great things about Gilbert and the team at City and I would highly recommend them if you’re looking for a new VW. Thanks to Gilbert for making my purchase seamless and a pleasure! More

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Thank you guys for helping me get the car and Great finance You guys are awesome I will preferred customer for you guys have nice day finance You guys are awesome I will preferred customer for you guys have nice day More

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The moment my fiancé and I walked into the dealership, Gilbert Ansah was the first one to welcome us and ask how he could help. Gilbert was very helpful, patience and informational. He provided us with al Gilbert Ansah was the first one to welcome us and ask how he could help. Gilbert was very helpful, patience and informational. He provided us with alternatives in case the car we saw was out of our price range. He told us what he was doing and explained everything to us. While we were in the process of purchasing our new car, he provided my fiancé and I with cold bottle waters, showed us where we could get coffee and water. He took care of us, like if we were family. If you are looking for a real and honest salesman, talk to Gilbert. More

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Rep Gilbert Ansah was very professional and left no stone unturned, responding to every concern I had before making a final decision. Service was immediate as I stepped through the door, cool-mannered an unturned, responding to every concern I had before making a final decision. Service was immediate as I stepped through the door, cool-mannered and non-abrasive (unlike another nearby dealership who shall not be named),however, the time was taken to address important aspects of vehicle quality, features, pricing, etc. without my feeling the least bit pressured, which is something I cannot say for any dealership I've ever visited in the past. Truly, this has been a unique experience. As I drove off the City Volkswagen Evanston lot in my new(ish) '09 Corolla, on the phone with my folks bragging to them about how smooth its engine sounded and its sunroof, I'd never been more confident about a purchase for a great price. Thank you Gilbert! And Thanks to City Volkswagen Evanston for great service! More

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#1 car sales man he took care of me no problem in and out the finance process was very quick on my passat 2020 rline the finance process was very quick on my passat 2020 rline More

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