George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of George Ybarra

April 05, 2026

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Employee Rating

Recently Archer Volkswagen Service replaced my automobile compressor. Thank you service department. My air conditioner is working great now! A special thank you to Cory Hayes. He is an exceptional Service More

by Happy car service
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong , Lisa Hachicho

Apr 05, 2026

Archer Volkswagen responded

Thank you for trusting us with your Volkswagen Beetle’s compressor replacement. We’re delighted the air conditioning is running smoothly again. Cory appreciates your praise and is glad to have met your expectations.

March 23, 2026

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Exceptional Service: "Above and beyond" customer service. Mr. Jamal Taylor provided us with taking time to explain the vehicle features and creates top-rated experiences. More

by bcg1297
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Recommend Dealer
Yes
Mar 24, 2026

Archer Volkswagen responded

Thank you for recognizing the outstanding service you received. Our team was happy to take the time to guide you through every feature of your new Volkswagen. Enjoy every drive.

March 23, 2026

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Great dealership , good groups of people. I take my care here because this place is friendly , it’s like a mom and pop shop with experienced workers. More

by peteryem
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Recommend Dealer
Yes
Mar 23, 2026

Archer Volkswagen responded

Thank you for sharing your kind words about our Volkswagen service. It’s wonderful to know our friendly team and experienced technicians provided that hometown shop feel. We look forward to caring for your ID.4 again soon.

March 21, 2026

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This visit was no different from the others. They’re always great. Thanks Archer Team More

by Ms. Carter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai , Joey, Tony, Chris and Lisa

Mar 21, 2026

Archer Volkswagen responded

We’re thrilled to know your Volkswagen Jetta visits have been consistently great. Your ongoing trust in our team means a lot. We look forward to serving you again.

March 19, 2026

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Service was quick and efficient. They were able to successfully redeem a coupon i brought in as well as give recommendations on a few other items that were suggested to take care of More

by klaiuskdg
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Archer Volkswagen responded

Thanks for sharing your feedback about your Volkswagen Tiguan. We’re glad George and our service team could process your coupon and recommend additional maintenance items. We appreciate you choosing us for your service needs.

March 18, 2026

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George very good welcome customer He is very nice person I like to be working with him on next service. More

by Nguyen
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Archer Volkswagen responded

Thank you, Nguyen, for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 20, 2026

Archer Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

March 15, 2026

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George was very responsive and professional. He informed me of what was needed and how the service was progressing. He had the service done and the car washed in less time than he promised. Oh, More

by ga.schafers
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Archer Volkswagen responded

Great to learn that George accommodated your Volkswagen ID.4 service on such short notice. We’re happy the wash and maintenance finished sooner than expected so you didn’t have to return during your busy week. Thank you for trusting us with your service needs.

March 08, 2026

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Archer VW always provides great attention and service. A very pleasurable experience all around with every Archer employee we worked with. More

by ianrmccrory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2026

Archer Volkswagen responded

It’s fantastic to know you receive attentive service and a pleasant experience with every member of our team. Thank you for the five-star review and for your loyalty to Volkswagen. We look forward to assisting you again.

March 03, 2026

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Employee Rating

I got my problem resolved and I appreciate you're understanding of this situation thank you George. More

by berkh.j.sr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 03, 2026

Archer Volkswagen responded

We’re thrilled your Jetta’s issue was resolved and George’s understanding made the service go smoothly. Thank you for the 5-star rating. Please reach out if you need anything else.

February 20, 2026

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Employee Rating

i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. More

by wilbert_biadang17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Archer Volkswagen responded

Wilbert, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

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