Excellent Service Experience
Very
Knowledgable
Courteous
Listened well
Kept me informed
Kind and I will be returning with this
Type of service experience
Knowledgable
Courteous
Listened well
Kept me informed
Kind and I will be returning with this
Type of service experience
More
by Steve Kahn
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2026 -
Archer Volkswagen responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.
George is the best!
Professional, fast and high-quality work. Very happy with the Archer dealership.
Professional, fast and high-quality work. Very happy with the Archer dealership.
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by fa
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2026 -
Archer Volkswagen responded
Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!
Poor communication and work done on vehicles are not
thorough. I m very disappointed. Car is making weird noises that were none existent prior to taking in for work. Car has scratches that were not pre
thorough. I m very disappointed. Car is making weird noises that were none existent prior to taking in for work. Car has scratches that were not present prior to taking into shop.
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by Disappointed VW owner
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2026 -
Archer Volkswagen responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Really good customer service and really helpful.
It was fast in and out and the area really clean.
It was fast in and out and the area really clean.
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by kadethra36
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2026 -
Archer Volkswagen responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.
Exceptional customer service and quality of work.
Great communication and provided updates on when work would be completed.
Great communication and provided updates on when work would be completed.
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by DONETHKM
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2026 -
Archer Volkswagen responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.
Told them that I was gonna go on a road trip and if they
would give me a once over before I hit the road. They did so and set my mind at ease. Their complementary multi point inspection - did not charge
would give me a once over before I hit the road. They did so and set my mind at ease. Their complementary multi point inspection - did not charge me a lick. I hit the road with a confidence that great mechanics said that the car was in great working order and there were no problems. .They do great work with a smile, and when they can with their great deals and service coupons give you a break. A great value at regular price but with a coupon you absolutely can’t go wrong. I recommend you take full advantage of, — More valuable than Money to me peace of mind to start off my Christmas road trip priceless. Again, I say clone them.
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by bossarredondo2
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2025 -
Archer Volkswagen responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
George in the VW Service Department provided outstanding
customer service. He was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to explain everything clea
customer service. He was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to explain everything clearly and made the experience smooth and stress-free. It's refreshing to work with someone who genuinely cares about the customer.
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by jaj1498
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Archer Volkswagen responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.
For a walk in appointment the service was fast and the
contact explained any necessary issues for my vehicle
contact explained any necessary issues for my vehicle
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by craigezahn
Verified Customer
Verified Customer
Service Price Transparency
Dec 17, 2025 -
Archer Volkswagen responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!
Visiting with Archer Volkswagen is comparable to visiting
with family where everybody knows your name.
with family where everybody knows your name.
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by craigcmg2
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
Archer Volkswagen responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I walked into Archer Volkswagen with an open mind and a
clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty.
clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. I experienced all of that from the moment I arrived.
From start to finish, my options were clearly laid out. I sat in and explored every vehicle I thought I wanted, but Lee, my sales advisor, ultimately put me in the vehicle he knew I’d love and genuinely needed. His experience, insight, and honesty made this entire process a major plus.
One test drive was all it took! I drove off the lot in the perfect car for me.
I’m incredibly excited to start my journey with my new Volkswagen Atlas Cross Sport. This was hands down the best car buying experience I’ve ever had. At Archer Volkswagen, you feel welcomed, heard, valued, and supported throughout your entire car buying journey.
Five stars, two thumbs up!
Get with Lee, get with Archer, get with Volkswagen. Highly recommend!
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by Briana Garcia
Verified Customer
Verified Customer
Nov 25, 2025 -
Archer Volkswagen responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!