Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gavynn Norris
Gavynn Norris at James Wood AutoPark
Refer Me

Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

Contact Me
4.7
226 Reviews
4.7

226 Reviews

Write a Review

226 Reviews of Gavynn Norris

December 27, 2024

Dealership Rating
Employee Rating

Service was absolutely phenomenal in every possible aspect when it came to their customer service. More

by JayceS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Report | Print
Dec 30, 2024

James Wood AutoPark responded

Thank you so much for your kind words, Jayce! We're thrilled to hear that you had a phenomenal experience with our customer service at James Wood Chevrolet Denton. We strive to provide the best for our customers, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

December 21, 2024

Dealership Rating
Employee Rating

Service was fast and accurate. Parts shipping from the OEM could be faster, but the local staff was courteous, helpful, and communicative. More

by MICHAEL.HESKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert, shop foreman

Report | Print
Dec 23, 2024

James Wood AutoPark responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you found our service at James Wood Chevrolet Denton to be fast and accurate. We appreciate your patience regarding the shipping of OEM parts and are glad we were able to assist you well at the dealership level. Our team always strives to provide courteous and helpful service, and we're glad they met your expectations. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

Dealership Rating
Employee Rating

Service Advisor, Gavin is the worst ever had. No communications. Poor service. Kept my car a month for replacement of a gasket. More

by meek.dena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 09, 2024

James Wood AutoPark responded

Thank you for sharing your experience. We understand your frustration regarding the service you received and the extended time your vehicle was in our shop. Communication is crucial to us, and your experience does not reflect our standards. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

December 03, 2024

Dealership Rating
Employee Rating

My oil change was fast and easy. Gavynn communicated clearly with me and had my vehicle serviced in a timely manner. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your oil change was fast and easy and that Gavynn provided clear communication while servicing your vehicle. At James Wood Chevrolet Denton, we strive to ensure a great experience for our customers. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

December 03, 2024

Dealership Rating
Employee Rating

Gavynn was my service adviser & did a fantastic job. He was open to any questions that I may have had; even had a number I could send him a text if I had questions. LOVE LOVE LOVE James Wood AutoPark. W More

by TEXASPINKSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Gavynn provided you with fantastic service and that you felt comfortable reaching out with your questions. Your loyalty to James Wood Chevrolet Denton means a lot to us. We look forward to assisting you with your Terrain again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

Dealership Rating
Employee Rating

My service advisor is a true professional, really took care of my needs and it was a very smooth transaction More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 03, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your service advisor provided you with such professional care and that your transaction was smooth. At James Wood Chevrolet Denton, we strive to ensure that all our customers have a great experience. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 25, 2024

Dealership Rating
Employee Rating

Service was great, 5 recalls were done on my truck. However, the $45.00 detail/wash was terrible. They missed entire sections in the middle of the hood and the roof. More

by shoodjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 27, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We're glad to hear that the service on your truck was great and that we were able to address the recalls. However, we understand your concerns regarding the detailing. We appreciate your feedback and want to ensure our standards are met. Please feel free to reach out to us so we can discuss this further and work towards a solution. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2024

Dealership Rating
Employee Rating

Work was great but seemed a bit long to get work executed and car returned. More

by janendick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 26, 2024

James Wood AutoPark responded

Thank you for your feedback regarding your recent experience at James Wood Chevrolet Denton. We appreciate your kind words about the work! We understand that the time taken for service can be a concern, and we are constantly striving to improve our efficiency. If you have any further suggestions or if there's anything else we can assist you with, please feel free to reach out to us. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 20, 2024

Dealership Rating
Employee Rating

Had a service recall/reflash performed per GMC. Gavynn got the truck in quickly and had it done in just a couple of hours even though I dropped it off with them for the day. They even washed it! Lo More

by SMITH.KEVIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that Gavynn and our team at James Wood Chevrolet Denton took such great care of your truck during the service recall. It's great to know that everything performed well on your weekend trip. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 19, 2024

Dealership Rating
Employee Rating

I am so happy , however I paid you & I choose not to have to labor extra with writing a long expression . Well I did it anyway. More

by FRANKWREEVES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us! We're thrilled to hear that you're happy with your experience. We appreciate your effort and look forward to welcoming you back to James Wood Chevrolet Denton in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

1
2
...
23

Dealership Inventory (1475 Vehicles)

used 2021 GMC Yukon car, priced at $50,455
2021 GMC Yukon
used
Cayenne Red Tintcoat exterior
Automatic
Four-wheel Drive
$50,455
View Details
used 2021 Chevrolet Silverado 2500 car, priced at $44,455
2021 Chevrolet Silverado 2500
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
$44,455
View Details
used 2023 GMC Sierra 2500 car, priced at $67,455
2023 GMC Sierra 2500
used
Quicksilver Metallic exterior
Automatic
Four-wheel Drive
$67,455
View Details
new 2025 Cadillac XT6 car
2025 Cadillac XT6
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2016 Toyota 4Runner car, priced at $31,455
2016 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
$31,455
View Details
used 2020 Cadillac Escalade car, priced at $35,977
2020 Cadillac Escalade
used
Crystal White Tri-Coat exterior
Automatic
Rear-wheel Drive
$35,977
View Details
View All Inventory