We have a GMAC dealership 4 miles from our home but we
choose to drive 25 mikes because your service is better and your staff more enjoyable and efficient!
choose to drive 25 mikes because your service is better and your staff more enjoyable and efficient!
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by joancoxpt
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2025 -
James Wood AutoPark responded
Thank you for your glowing review, Joan! We truly appreciate you choosing to drive 25 miles to James Wood Chevrolet Denton for our exceptional service and dedicated staff. It means a lot to us that you recognize our efforts to provide a better experience. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
We couldn't have asked for a better outcome
thank you
again-they went above and beyond
again-they went above and beyond
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by jacale2
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team always strives to go above and beyond for our customers, and it’s rewarding to see that reflected in your feedback. We look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Gavyn was a great service rep.
Very responsive and very helpful. Could not have been more pleased!
Very responsive and very helpful. Could not have been more pleased!
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by greg_graber911
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
James Wood AutoPark responded
Thank you so much for your wonderful review, Greg! We’re thrilled to hear that Gavyn provided you with great service and was helpful during your visit to James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Easy to make appt, easy experience, everyone is very
nice. When Will the recall parts be ready?
nice. When Will the recall parts be ready?
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by mchirdo
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
James Wood AutoPark responded
Thank you for your positive review! We're glad to hear that you had an easy experience with us at James Wood Chevrolet Denton and found our team to be friendly. Regarding your question about the recall parts, please feel free to contact us directly, and we can provide you with the most up-to-date information. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rating: ★☆☆☆☆
I had a disappointing experience with
the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv
the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating.
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by ANIMESHPRABHAKAR
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2025 -
James Wood AutoPark responded
Animesh, thank you for your feedback regarding your recent experience with your 2024 Chevrolet Traverse at James Wood Chevrolet Denton. We understand your frustration with the wait time, communication, and the condition of your vehicle upon return. The team appreciates you bringing these issues to our attention, as we strive to provide better service. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Gavynn took great care of me and got me in and out
quickly, as always. Thanks for another great service!
quickly, as always. Thanks for another great service!
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by JOEW418
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
James Wood AutoPark responded
Thank you, Joe! We’re pleased to know you had a great experience with Gavynnat James Wood Chevrolet Denton. Our team always strives to provide quick and efficient service. We appreciate your continued support and look forward to assisting you on your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
James Wood, a dealership I have confidence in for service
to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved
to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved quickly.
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by HMark
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
James Wood AutoPark responded
Thank you for your review! It's great to hear about your positive experience with James Wood Chevrolet Denton and we're glad that Gavynn was able to assist you promptly with your GMC Yukon. We appreciate your trust in us for your service needs and look forward to seeing you again for your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
It's hard to know when your battery is going to die.
But fortunately, they squeezed me in to replace it that morning after I got it started.
But fortunately, they squeezed me in to replace it that morning after I got it started.
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by richard777harris
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
James Wood AutoPark responded
Thank you for your kind words, Richard! We're glad to hear that we could assist you in getting your battery replaced promptly. At James Wood Chevrolet Denton, we strive to provide quick service to keep our customers on the road. We appreciate your feedback and look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always good and fast service I just drive in ask for oil
change and tire rotation good job Chevy dealership
change and tire rotation good job Chevy dealership
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by J.Zuniga5050
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2025 -
James Wood AutoPark responded
Thank you for your wonderful feedback! We're thrilled to hear that you received fast and efficient service for your oil change and tire rotation at James Wood Chevrolet Denton. We look forward to assisting you again on your next visit!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The Truck we purchased, a 2020 Chevrolet Silverado LT,
appeared to be in perfect condition. Drove like a dream, looked fantastic and we were extremely happy with it. After a short period of driving, we
appeared to be in perfect condition. Drove like a dream, looked fantastic and we were extremely happy with it. After a short period of driving, we noticed what appeared to be oil on the driveway. I called James Woods Service Center and spoke with Gavynn Norris. He immediately asked me to bring he truck in so they could look at it. They found the Pinion Seal leaking and made the appropriate repairs. Truck is now preforming as it should with no leaks. I was most impressed by the quick and thorough action taken by the by the service group, especially Cavynn Norris,
Glen Rogers
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by glen.rogers
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review, Glen! We are thrilled to hear that you’re enjoying your 2020 Chevrolet Silverado LT and that our service team, especially Gavynn, was able to quickly address the issue with the pinion seal. Your satisfaction is our priority at James Wood Chevrolet Denton, and we appreciate your positive feedback about our service department. If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
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