239 Reviews
Write a Review239 Reviews of Gavynn Norris
January 29, 2025
Gavynn provides excellent support. He takes special care of his customers. When asked questions, he has the answer or gets it. Sam is also a personable service member. He takes special care of his customers. When asked questions, he has the answer or gets it. Sam is also a personable service member. More
Other Employees Tagged: Samantha Oliphant
January 29, 2025
Gavynn was our service advisor. I was surprised how quickly we got the vehicle in and how quickly the service was completed. Drop-off and pick-up was very easy. I was surprised how quickly we got the vehicle in and how quickly the service was completed. Drop-off and pick-up was very easy. More
January 25, 2025
We live in Galveston and on a planned visit to the Dallas area our Yukon showed an emission warning indicator about 30 miles out of Dallas. This was late on a Thursday afternoon. We were only staying for 2 d area our Yukon showed an emission warning indicator about 30 miles out of Dallas. This was late on a Thursday afternoon. We were only staying for 2 days and the first dealer we contacted said that they would need one whole day just to analyze the problem - not acceptable! We then called James Wood and Gavin told us to bring it in early the next morning. The problem was analyzed by 9am and repaired by 2pm. Much better service than your competitor - thank you! More
January 22, 2025
I arrived at the dealership service dept about 15 minutes early. I was greeted and my pickup was immediately taken in for service. In no more than 30 minutes, my name was called, my vehicle was ready and I early. I was greeted and my pickup was immediately taken in for service. In no more than 30 minutes, my name was called, my vehicle was ready and I was on my way. Great service!! More
January 16, 2025
I love James Wood Dealership. Everyone is so professional from the time you drive into the service bay until your work is complete and vehicle is returned. I will always be a Jame Everyone is so professional from the time you drive into the service bay until your work is complete and vehicle is returned. I will always be a James Wood customer. More