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Gavynn Norris
Gavynn Norris at James Wood AutoPark

Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
293 Reviews
4.7

293 Reviews

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293 Reviews of Gavynn Norris

June 04, 2025

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Employee Rating

Something landed on my windshield, and when the wipers were turned on, it just smeared everything. To make matters worse, it was left that way, so I had to grab the Windex and clean it myself. More

by luisaviles72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

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June 04, 2025

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I was pleased with service today. Friendly and courteous in all areas. shuttle drivers were great also. More

by tltittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

James Wood AutoPark responded

Thank you for your kind feedback! We're thrilled to hear you were pleased with the service at James Wood Chevrolet Denton. Our team takes pride in being friendly and courteous, and it's great to know our shuttle drivers made a positive impression. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2025

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Truck was fixed in less than 24 hours and thought it would take much longer than that. The drop-off option was excellent as well. Thank you and I'll definitely be a returning customer for future servi More

by CHASE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Belew

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May 31, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your truck was fixed so quickly and that you appreciated our drop-off option. At James Wood Chevrolet Denton, we always strive to provide excellent service, and we look forward to welcoming you back for future service or when you're ready to purchase a new vehicle. Thanks again for your kind words! Sincerely, James Wood AutoPark Management | 940-591-9663

May 28, 2025

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I had very good service at James Wood, very good people to help me thanks. More

by martin.gonzales7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Taylor Adams, Jonatan Camunez, Rachel Alvey

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May 28, 2025

James Wood AutoPark responded

Thank you so much, Martin! We're delighted to know you had very good service at James Wood Chevrolet Denton. Our team is dedicated to providing excellent assistance, and we appreciate your feedback. We look forward to assisting you again on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

May 27, 2025

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Was in and out. Made the buying process easy. Thank you Wendi. Already love my new traverse. More

by chasity.countrygirl09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendi Little

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May 28, 2025

James Wood AutoPark responded

We appreciate your review, Chasity! We're glad you had an easy buying process and that you love your new Chevrolet Traverse. Wendi will be glad to know you appreciated her help. We look forward to seeing you again at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

May 27, 2025

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Employee Rating

James Wood is a very good Dealership, it has very good customer service and people. More

by martin.gonzales7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Taylor Adams, Rachel Alvey

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May 28, 2025

James Wood AutoPark responded

Thank you, Martin! We really appreciate your positive feedback about James Wood Chevrolet Denton and our customer service. It’s our goal to ensure a great experience for our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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Employee Rating

Good services Gavynn advisor he’s the best nice people and the services fast and good price More

by jsalazar_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez, Rachel Alvey

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May 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Gavynn and found our services to be fast and fairly priced. At James Wood Chevrolet Denton, we take pride in our team and the care we provide to our customers. The team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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The GMC service department and team is excellent. They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Br More

by STEVENSTJOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

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May 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Steven! We're thrilled to hear that you had a positive experience with our GMC service department at James Wood Chevrolet Denton. It's great to know that our team, especially Brandon, provided you with excellent customer service and ensured your vehicle is roadworthy. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2025

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Why did it take 3 hours for an oil change, when maybe 45 minutes was the usual? More

by 6pacannie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the length of time it took for your oil change at James Wood Chevrolet Denton. We strive to provide efficient service and appreciate your feedback. If there are specific details you'd like to discuss further, please feel free to reach out directly. We look forward to assisting you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

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Employee Rating

Gavynn and the James Wood service does a great job servicing my car. I know they will get the job done right and let me know whether there are issues which need further attention. Gavynn keeps me in More

by HMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. It’s fantastic that you appreciate Gavynn's communication and our ride service, which adds convenience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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