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Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 7

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

94 Reviews of Gavin Pigman

January 04, 2026

Dealership Rating
Employee Rating

Friendly welcoming dealership, great service, fabulous employees. Makes you want to go back. Can’t wait More

by donaldjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso, Dave Roberts

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Jan 08, 2026

Porsche Louisville responded

Our team is dedicated to ensuring a quality experience for all who visit. Thank you for choosing Germain. Best Regards, John Casco General Manager

January 04, 2026

Dealership Rating
Employee Rating

I never mind taking my car in for service at Porsche of Louisville. Great people, extremely professional and make you feel like family. The waiting area is very comfortable and a huge selection of refresh More

by jeff1438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier , Cassell Kuhns, Natalie Solares

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Jan 08, 2026

Porsche Louisville responded

We’re thrilled to hear that your service visits continue to be positive! We’re glad you feel comfortable while waiting and are able to enjoy the amenities we offer, and we appreciate your patience as our team works diligently to get you back on the road as quickly and smoothly as possible. Best Regards, John Casco General Manager

January 01, 2026

Dealership Rating
Employee Rating

This dealership strives to form lasting relationships with its clients by providing tailored and excellent service. More

by Nick
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Cesar Fregoso , Maxwell Atherton, Patrick Sellers

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Jan 08, 2026

Porsche Louisville responded

Here at Germain, we focus on providing a 5-star experience and building long and lasting relationships. Please let us know if you need anything further. Best Regards, John Casco General Manager

January 01, 2026

Dealership Rating
Employee Rating

The staff loves Porsche's as much as I do, every single model. My kind of dealership! More

by reblanchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso , Steve from the Audi shop did the financing. Excellent job.

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December 29, 2025

Dealership Rating
Employee Rating

Very courteous, accommodating and professional. Appreciate getting a loaner vehicle. Coffee really good also. Thanks More

by bobwalt1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Natalie Solares

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Jan 08, 2026

Porsche Louisville responded

Our team works hard to ensure a 5-star experience at every touchpoint, including the coffee. Thank you for choosing Germain. Best Regards, John Casco General Manager

December 29, 2025

Dealership Rating
Employee Rating

The experience was great from the moment we walked in to the moment we left. More

by nicholemkurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

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Jan 08, 2026

Porsche Louisville responded

We are happy to know your visit met our high 5-star standards from beginning to end. We look forward to replicating this level of service at your next visit. Best Regards, John Casco General Manager

December 28, 2025

Dealership Rating
Employee Rating

Top Notch every time ! Wonderful service and beautiful showroom - nice to enjoy refreshments while waiting More

by mwebb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Report | Print
Jan 08, 2026

Porsche Louisville responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, John Casco General Manager

December 24, 2025

Dealership Rating
Employee Rating

Very good personnel and service. Very good personnel and service. Very good personnel and service More

by GLYNHUMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

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Jan 08, 2026

Porsche Louisville responded

Thank you for your business and kind 5-star rating. Best Regards, John Casco General Manager

December 22, 2025

Dealership Rating
Employee Rating

Porsche of Louisville are always a pleasure to deal with, in particular Gavin. His attention to detail and clear communication is fabulous, and really dees set the bench mark for how to engage and keep custo More

by Ashley Sheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 23, 2025

Porsche Louisville responded

Thank you, Ashley! We're glad Gavin continues to deliver the best care for your Porsche and positive service visits for you. Please let us know if we can ever do anything more for you. We appreciate your continued business and value your opinion, and we hope to serve you for many years to come. Best Regards, John Casco General Manager

December 22, 2025

Dealership Rating
Employee Rating

I purchased a 997 that needed some repairs. They were extremely helpful and knowledgeable about what needed to be done now versus later. Would recommend them highly More

by DOCPROCMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Report | Print
Dec 23, 2025

Porsche Louisville responded

Thanks so much for the 5-star review! We trust your service advisor provided you with all the information you need to make informed decisions about your vehicle's care. If there is anything else we may ever help you with, please give us a call. We'd be happy to assist you. Best Regards, John Casco General Manager

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