Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

94 Reviews of Gavin Pigman

June 26, 2026

Dealership Rating
Employee Rating

The staff is always very helpful and efficient! I had David Robert’s helping me out this past visit and he is so friendly and always motivated to make my experience the best and address any issues More

by caitlinjoy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso, Dave Roberts

June 26, 2026

Dealership Rating
Employee Rating

Staff is courteous, with a good attitude. Service was excellent, mechanics are well trained and on point. More

by LOUISVILLEMECHANICAL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 25, 2026

Dealership Rating
Employee Rating

Very smooth process. Routine oil and filter service along with changing spark plugs. Very happy with the process More

by bstearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Jun 26, 2026

Porsche Louisville responded

Our team is delighted that you enjoyed a 5-star smooth service experience with our team. Exactly as it should be. We look forward to welcoming you back for more amazing service experiences. Best Regards, John Casco General Manager

June 24, 2026

Dealership Rating
Employee Rating

Excellent job! They always take care of me. The best service department I have ever dealt with. More

by TMARTIN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier

Jun 25, 2026

Porsche Louisville responded

Your continued business and positive feedback are greatly appreciated. We know our team enjoys assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, John Casco General Manager

June 24, 2026

Dealership Rating
Employee Rating

Excellent service- Dave was exceptional. Returning my car to lexington from louisville was an amzing service. all was done very well with one small exception: The wheels were not cleaned ver More

by HENRIK.BERDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Jun 25, 2026

Porsche Louisville responded

Thank you for your feedback! We're delighted to hear that Dave provided exceptional service and that the vehicle return process was so convenient. We appreciate your note regarding the wheel cleaning and will share it with our team. Thank you for your support, and we look forward to serving you again! Best Regards, John Casco General Manager

June 23, 2026

Dealership Rating
Employee Rating

Nice communication. Video of tires was very good information. Valet service is good for out of town folks. More

by jdhnyc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Jun 23, 2026

Porsche Louisville responded

Thanks for the wonderful review! It means a lot to our team that you appreciate the extra services we provide, such as our valet service and video inspection. We're committed to transparency and making your visit smooth from start to finish. We can't wait to see you again! Best Regards, John Casco General Manager

June 21, 2026

Dealership Rating
Employee Rating

As always Gavin did a great job getting me in and out quickly while David did an excellent job servicing my vehicle. More

by jeff1438
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Pickney-Atkinson

Jun 22, 2026

Porsche Louisville responded

Thank you for sharing. We are delighted that Gavin provided a positive and efficient service visit. Best Regards, John Casco General Manager

June 21, 2026

Dealership Rating
Employee Rating

Great folks, can’t say enough good things. From my Salesman Jeremy to David & Gavin in service…top notch More

by tmcneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Porsche Louisville responded

Our sales and service teams work hard to ensure a quality guest experience. Thank you for trusting our team with your automotive needs. Best Regards, John Casco General Manager

June 21, 2026

Dealership Rating
Employee Rating

Super friendly, easy to schedule, timely service at a price that does not appear unreasonable to me. These guys are always awesome to work with. More

by nick@naiserlaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carrier, Dave Roberts

Jun 22, 2026

Porsche Louisville responded

Thank you for the kind feedback. We’re glad to hear scheduling was easy and that your service experience was timely and straightforward. We truly appreciate your continued trust and look forward to working with you again in the future. Best Regards, John Casco General Manager

June 18, 2026

Dealership Rating
Employee Rating

Great, awesome, attentive, knowledgeable Great, awesome, attentive, Great, awesome, attentive, knowledgeable Great, awesome, attentive, Great, awesome, attentive, knowledgeable Great, awesome, attentive, kn More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Jun 19, 2026

Porsche Louisville responded

Thank you for choosing Germain for your automotive service needs, as well as for your kind 5-star rating. Best Regards, John Casco General Manager

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