Everyone at Porsche Louisville is very friendly and
helpful. David answered all of my questions promptly. Sales helped bring my car around when I picked it up on Saturday while service was closed. E
helpful. David answered all of my questions promptly. Sales helped bring my car around when I picked it up on Saturday while service was closed. Excellent work.
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by STEVE@SEC-USA.COM
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2026 -
Porsche Louisville responded
Thank you for your kind feedback! We’re glad to hear that David and the Porsche Louisville team were friendly, helpful, and able to assist you throughout your experience. We appreciate your business and hope you enjoy your vehicle!
Best Regards,
John Casco
General Manager
Excellent customer service!
I’ll buy another Porsche because of the great service. Valet is top notch
I’ll buy another Porsche because of the great service. Valet is top notch
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by JAIME S
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2026 -
Porsche Louisville responded
Thank you for leaving us this kind review. Our team works hard to ensure our guests receive only the best care. When you are ready for the new Porsche, we will be honored to assist.
Best Regards,
John Casco
General Manager
Dave went above and beyond and bailed me out of a tough
situation! Top notch service. Stayed late to make sure I was taken care of. And Gavin tag teamed the next day and got me set up. John saw my car late
situation! Top notch service. Stayed late to make sure I was taken care of. And Gavin tag teamed the next day and got me set up. John saw my car late at night and made sure I was ok and the issue was fixed. Can’t say enough about the team effort.
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by jimconti3
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Porsche Louisville responded
Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing.
Best Regards,
John Casco
General Manager
Gavin is very professional and customer focused an
excellent representative of Porsche. I will return again
excellent representative of Porsche. I will return again
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by CJHANKS15
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Porsche Louisville responded
Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come!
Best Regards,
John Casco
General Manager
Awesome Awesome, Awesome, Awesome, Awesome, Awesome,
Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome
Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome
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by MMGSB
Verified Customer
Verified Customer
Other Employees Tagged:
Gavin Pigman
Jun 05, 2026 -
Porsche Louisville responded
Thank you for your business and kind 5-star rating.
Best Regards,
John Casco
General Manager
Very organized
Got me in on time
Hooked me up with a
loaner
I live 50 miles away and it took me 1 day after service complete to return
loaner
I live 50 miles away and it took me 1 day after service complete to return
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by SPPEWITT55
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Porsche Louisville responded
Thank you for sharing your experience! We’re glad to hear everything was organized, you were taken in on time, and the loaner vehicle helped make things more convenient. We appreciate your making the trip from 50 miles away and your patience in returning after service completion.
Best Regards,
John Casco
General Manager
Very professional and the team was cognizant and
respectful of my time. Will return again for service.
respectful of my time. Will return again for service.
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by jimgodsey
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Porsche Louisville responded
Thank you for your business and for sharing your feedback. We understand how valuable our guests' time is, and our team works hard to provide efficient and attentive service. We appreciate your trust in us and look forward to welcoming you back on your next visit.
Best Regards,
John Casco
General Manager
Pick up of my vehicle was on time and Drop was even
better in which LeeAnn was very Courteous and Accommodating, making sure that all was Satisfactory before leaving. Service Department video was very
better in which LeeAnn was very Courteous and Accommodating, making sure that all was Satisfactory before leaving. Service Department video was very thorough and helpful.
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by jjohnson@robertsongroupinc.com
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Porsche Louisville responded
Thank you for your great feedback! Providing 5-star service at every touchpoint is our goal. It’s wonderful to hear you appreciated the video inspection and transparency—we look forward to seeing you again for your future service needs!
Best Regards,
John Casco
General Manager
First class shop.
Always friendly and welcoming. Have taken my cars there for service for the last 20 years.
Always friendly and welcoming. Have taken my cars there for service for the last 20 years.
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by jeffrey.todd
Verified Customer
Verified Customer
Other Employees Tagged:
Gavin Pigman
Jun 03, 2026 -
Porsche Louisville responded
Your continued business and trust in our team to keep you and your Porsche safely on the road means so much to us all. We appreciate you taking the time to leave this kind review.
Best Regards,
John Casco
General Manager
Gavin and the service department always do a great job.
Their knowledge and service are great
Their knowledge and service are great
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by david
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Porsche Louisville responded
We're glad Gavin and our team provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Best Regards,
John Casco
General Manager
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