Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 5

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

94 Reviews of Gavin Pigman

March 05, 2026

Dealership Rating
Employee Rating

The entire staff was very professional, courteous, friendly and sincere. They made me feel comfortable while talking with any one. Thank you for being a customer friendly dealership! More

by a49ernky
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

Mar 10, 2026

Porsche Louisville responded

Thank you for your kind words! We’re so glad to hear our team made you feel comfortable and provided a professional, friendly experience. We truly appreciate you choosing us and look forward to assisting you again in the future! Best Regards, John Casco General Manager

February 26, 2026

Dealership Rating
Employee Rating

Jeremy did an amazing job walking me through the process. This was a dream come true, and he made it an awesome experience. I would highly recommmend Jeremy to anyone in the market to get a Porsche. John, th More

by PorscheTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Porsche Louisville responded

Congratulations on your dream coming true! We’re thrilled to hear that Jeremy made the entire process smooth and memorable for you. Providing an exceptional experience is exactly what we strive for, and it’s wonderful to know he delivered. Our team is always happy to go above and beyond to make sure everything is just right. Thank you for your recommendation and for trusting us with such an exciting purchase. We look forward to assisting you again in the future! Best Regards, John Casco General Manager

February 22, 2026

Dealership Rating
Employee Rating

Excellent service. Gavin did a great job! It was an overall positive experience and I would return again. More

by MMALONEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie Solares

Feb 23, 2026

Porsche Louisville responded

Your complete satisfaction is our top priority. Thank you for choosing Germain and for letting us know Gavin took excellent care of you. Best Regards, John Casco General Manager

February 22, 2026

Dealership Rating
Employee Rating

Excellent follow up and Service. The check engine light was diagnosed quickly and the repair was perfect. These guys are amazing! More

by tstone5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Porsche Louisville responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Porsche of Louisville. Have a wonderful day. Best Regards, John Casco General Manager

February 21, 2026

Dealership Rating
Employee Rating

I have bought 5 new Porsches from this dealership in the last few years. Service has been excellent from sales and service. These folks really do go above and beyond for customers. Couldn’t be more pleas More

by billy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carrier

Feb 23, 2026

Porsche Louisville responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, John Casco General Manager

February 20, 2026

Dealership Rating
Employee Rating

Fantastic service, Gavin did a great job! I would definitely use them again! Keep up the good work More

by Manoj Chandran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Feb 23, 2026

Porsche Louisville responded

We thank you for your business and look forward to more opportunities to serve you. Best Regards, John Casco General Manager

February 09, 2026

Dealership Rating
Employee Rating

Thorough, professional, courteous, great all around customer service! Would recommend to anybody who owns a porsche!! More

by KENCARTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Porsche Louisville responded

Thank you for trusting our team with the care of your Porsche and for your kind recommendation. Best Regards, John Casco General Manager

January 31, 2026

Dealership Rating
Employee Rating

They do an excellent job. The service department is super. The dealerships physical plant needs updating. More

by hpfearless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier

Feb 04, 2026

Porsche Louisville responded

Thank you for your business and for providing feedback about your visit. We look forward to continuing to ensure you receive only the best in customer care. Best Regards, John Casco General Manager

January 28, 2026

Dealership Rating
Employee Rating

Returned with a reoccurring problem. Minor tweaks were made. Helped for a bit. Continued to have same problems. Transmission slippage, burning smells. More

by danielschris
Recommend Dealer
No

Other Employees Tagged: Gavin Pigman

Jan 28, 2026

Porsche Louisville responded

We are sorry to learn you are still experiencing concerns. Our team will be reaching out to see how we may assist. Best Regards, John Casco General Manager jcasco@germaincars.com 502-515-5862

January 18, 2026

Dealership Rating
Employee Rating

Service department is excellent. The driver who picks my car up to deliver to the dealership is outstanding. I believe her name is Leeann. More

by BCOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Jan 19, 2026

Porsche Louisville responded

Thank you for choosing to work with us. Your business is genuinely valued, and we’re committed to providing you with the best experience at every touchpoint. Best Regards, John Casco General Manager

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