Gary Willenborg
Gary Willenborg at Capistrano Volkswagen
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Gary Willenborg

General Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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13 Reviews
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13 Reviews

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13 Reviews of Gary Willenborg

May 02, 2023

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Employee Rating

Always a dream to work with from the sales staff to the service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their wa More

by SanJuanCoffeeGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Capistrano Volkswagen responded

Thank you so much for your fantastic feedback. We really try our best to set ourselves apart through our customer service so it's great to hear that being appreciated. Let us know if there is anything else we can do for you.

October 19, 2021

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Employee Rating

Capo VW has provided outstanding service from Gary Willenborg GM to Jeff Martis Service Adviser. Everyone goes an extra mile to insure they provide a world class customer experience. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maris

Oct 21, 2021

Capistrano Volkswagen responded

Thank you for the review Barry! If there is anything else you need, let us know. We will make sure Gary and Jeff know that their efforts are recognized.

May 17, 2021

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Employee Rating

Fred and staff are great. Good people, timely and dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. More

by haybatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Capistrano Volkswagen responded

Thanks, Fred! Going to a dealership can be a stressful experience for some people so we try our hardest to ease any tension our customers may have. We look forward to working with you again! Jack

April 28, 2021

Dealership Rating
Employee Rating

100% satisfied. Great customer service from the sales and management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. More

by CAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Smith

Apr 28, 2021

Capistrano Volkswagen responded

Hi Cam, Thank you for this wonderful review, we are pleased to hear our GM Gary and staff provided you a positive experience. Please let us know if we may be of any further assistance. Kate

October 31, 2020

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Employee Rating

Great dealership. All personnel were very helpful and attentive. Test drive and demonstration by sales personnel allowed me to understand many of the new features that came with the car I selected. More

by crms1948
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2020

Capistrano Volkswagen responded

Thanks for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate

August 13, 2020

Dealership Rating
Employee Rating

Repair on my Tiguan My 2013 Tiguan had an issue with the fuel ignition and was also leaking oil. The service center took very good care of me and my family. From managem More

by erinvalovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson, Buddy Holguin

Aug 15, 2020

Capistrano Volkswagen responded

Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Kate

June 24, 2020

Dealership Rating
Employee Rating

Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More

by JOHNBLOCHJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2020

Capistrano Volkswagen responded

John, Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

June 13, 2020

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Employee Rating

Just excellent service You just don't forget your first experience, from the first day I stepped into the dealership. I didn't have good credit from day one, I purchased a More

by MLONG8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2020

Capistrano Volkswagen responded

Thank you, we're thrilled to hear that our team was able to provide such a great experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

January 22, 2020

Dealership Rating
Employee Rating

Car puchases and service Everyone at this dealership are very friendly and helpful. My wife and I have purchased 4 cars from them and will continue to buy and recommend them t More

by landnquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Capistrano Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're delighted to hear that you have returned four times to purchase your vehicles. Thank you for being such a loyal customer! Kate.

August 20, 2019

Dealership Rating
Employee Rating

Great car buying experience - at both Capo VW and Mazda All team members made our experience as easy and stress-free as possible. From Pat to Nick at VW who we bought the car through and even to the folks More

by jody.g.bradshaw
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Paul Clark , Pat Kirby

Aug 23, 2019

Capistrano Volkswagen responded

Hi Jody, Thank you for the 5-star review! We are so happy you had a wonderful experience with our team and appreciate you recommending us. Welcome to the Capo VW family!

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