Gary Nelson | Page 11

I loved the KIA app connectivity feature to schedule the appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute complet appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute completion and it was quite a bit longer. Oil change and tire rotation was over two hours. Hopefully this is not the norm. More

by Robscochran Verified Customer Verified Customer

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All aspects were great from drop off to pickup. Especially my interaction with my service advisor Gary! Especially my interaction with my service advisor Gary! More

by PENNELLRGJR Verified Customer Verified Customer

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The employees here always make me feel welcome and go out of their way to make sure I have everything I need while waiting for my vehicle. of their way to make sure I have everything I need while waiting for my vehicle. More

by sksanders0915 Verified Customer Verified Customer

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Excellent service and professional personnel. My few problems have been handled to my complete satisfaction. Would buy from this dealership again. My few problems have been handled to my complete satisfaction. Would buy from this dealership again. More

by RAHP52 Verified Customer Verified Customer

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Brought the car back to me when they said they would. Very pleasant waiting area with coffee, water and snacks. Charging ports for your electronics. Very pleasant waiting area with coffee, water and snacks. Charging ports for your electronics. More

by Steve G Verified Customer Verified Customer

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I dropped my car off for a repair and was immediately greeted in a professional manner. When my car was ready, I was given a call. My car was not only ready, but it had been washed. The service there is greeted in a professional manner. When my car was ready, I was given a call. My car was not only ready, but it had been washed. The service there is impeccable. Coastal Kia cares about their customers and it shows! More

by bjharkay Verified Customer Verified Customer

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Professional and friendly service. I know my car is in good hands when I bring it here. I know my car is in good hands when I bring it here. More

by Calebinnc Verified Customer Verified Customer

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Gary in the service dept was easy to work with and kept me informed as to what was nwwded me informed as to what was nwwded More

by mawood1979 Verified Customer Verified Customer

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They were timely and professional and extremely courteous. Would definately recommend them. Our 3rd KIA! courteous. Would definately recommend them. Our 3rd KIA! More

by HOLTTERRY772 Verified Customer Verified Customer

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I was in for my first service. Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in l Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in little over an hour. Thoroughly pleased with my experience. More

by peggy.madsen Verified Customer Verified Customer

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