

Gary Alger
Service Manager Cortese Chrysler/Mitsubishi
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
576 Reviews
Write a Review576 Reviews of Gary Alger
August 16, 2025
RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning was on, I wanted that fix , they said the cost was $849 for the job I said ok. I asked for an alignment, the washer fluid and check engine light was on. After 4hours they told me my vehicle was ready, I payed the bill, went in my car and drove off only to be greeted by the same lights on the dashboard. I went back to Mr. Jordi to asked what have he done to my car because everything seems the same, and he politely reply “ I didn’t know you wanted it fixed” so I asked to speak to the person in charge of servicing and there was Mr. Brian and his excuse was maybe the didn’t have the parts, to me I realize what kind of business they running at cortese dealership. They didn’t even have washer fluid in that huge dealership they advertising so much, I would’ve had my car service better at a mom and pop shop better. These people are waste of time and energy. They are scammers More
Other Employees Tagged: Mike Nazzaro , Jordi
July 21, 2025
Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans Classic run around, really bad communication. Rental vehicle sucked beans More
Other Employees Tagged: Mike Nazzaro
July 21, 2025
This is a great place and everyone is very nice. the service is very good too. Will go back! the service is very good too. Will go back! More
Other Employees Tagged: Rick Riola, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese, Mike Nazzaro
July 14, 2025
Had an appointment for 8:00am for an oil change and tire rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excus rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excuses (one tech on vacation; two techs had retired; one tech was out after surgery among other reasons). Have taken the vehicles to another place for the same service that took less time and was more efficient. If they cannot service the car in adequate time then schedule less appointments or inform the individual when appointment is made. Not sure who the service department person was in reality because he never introduced himself More
Other Employees Tagged: Mike Nazzaro
July 05, 2025
We had a great experience with the entire crew at Cortese Jeep. Highly recommend working with them. Jeep. Highly recommend working with them. More
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Richard Godar, Mike Andreano, Steve Berardi, Kevin McGinnity, Michelle Reed, Mike Nazzaro
July 03, 2025
The air suspension was serviced 4 times in the past year cost is now over 14,000 dollars and still can’t fix the issue. cost is now over 14,000 dollars and still can’t fix the issue. More
Other Employees Tagged: Mike Nazzaro
June 20, 2025
Always fixed right the first time! Mike and the team do a great job getting our vehicles in and out in a timely manner. Mike and the team do a great job getting our vehicles in and out in a timely manner. More
Other Employees Tagged: Mike Nazzaro
June 20, 2025
Great service, great people, clean, fast and efficient. The best. They performed the work in less than a hour. The best. They performed the work in less than a hour. More
Other Employees Tagged: Mike Nazzaro
June 10, 2025
Good customer skills in get the job done would recommend a friend to come there also a friend to come there also More
Other Employees Tagged: Mike Nazzaro
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