Check out Freddy Padilla's reviews on DealerRater

October 14, 2021

Dealership Rating

Employee Rating

The work was completed within the time I needed and I was called when it was completed so I was very pleased. called when it was completed so I was very pleased. More

by kaybackiel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 12, 2021

Dealership Rating

Clean and quiet organize. Except waiting area where I sat was somewhat a cold area to my liking was somewhat a cold area to my liking More

by czar.estacio

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes

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Oct 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 12, 2021

Dealership Rating

Employee Rating

Good job my car running good thank you so much I will come back soon come back soon More

by Justiceadu83

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Richard Jennings, Nick Lahr

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Oct 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 11, 2021

Dealership Rating

Employee Rating

Great service and super friendly ! Great people that recognize repeat customers! Thank you very much ! recognize repeat customers! Thank you very much ! More

by Dee Sara

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 08, 2021

Dealership Rating

Employee Rating

Service personnel and reception desk personnel were very courteous and accommodating. The repair service on my car was done quickly and efficiently and to my utmost satisfaction. Thank you very much. courteous and accommodating. The repair service on my car was done quickly and efficiently and to my utmost satisfaction. Thank you very much. More

by SASSYPAT3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 09, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 01, 2021

Dealership Rating

Employee Rating

Not good on diag. I take my vehicle to this dealership to diag. A problem but it was not solved diag. A problem but it was not solved More

by Swatson069

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Bruce Rosales, William Hughes , Richard Jennings, Nick Lahr

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Oct 02, 2021 -

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation and reevaluate that the issue could be duplicated if that was the case. I am sure that there is no way that all 5 of the checked off employees were involved this transaction. In some cases they are not in the date you may have been in on. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

Oct 02, 2021 -

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation and reevaluate that the issue could be duplicated if that was the case. I am sure that there is no way that all 5 of the checked off employees were involved this transaction. In some cases they are not in the date you may have been in on. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

October 01, 2021

Dealership Rating

It was really great customer service and I felt accommodated. Good job guys! Thank you! accommodated. Good job guys! Thank you! More

by FRANKIEMAC211

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Service

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Oct 02, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 01, 2021

Dealership Rating

Employee Rating

Customer service was prompt and courteous. Made sure I understood the service given to the car. understood the service given to the car. More

by Cecilia Rojas

Verified Customer

Recommend Dealer

Yes

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Oct 02, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 29, 2021

Dealership Rating

Employee Rating

Quick checking not a very long wait made it to my job in plenty of time plenty of time More

by Steve

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bruce Rosales, William Hughes , Richard Jennings, Nick Lahr

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Sep 30, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 24, 2021

Dealership Rating

Employee Rating

Very satisfied with the place and service! They person helping me was very informative and clear! All went well! helping me was very informative and clear! All went well! More

by Jendmel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 28, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM