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Fred Evans
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209 Reviews
209 Reviews of Fred Evans
November 29, 2024
We purchase a lot of VW's. As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as ba As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as bad if not worse as the shapers of workforce culture. We tried their service one time and they were even worse. Upselling unnecessary work, charging more than the estimate given without approval. Capo VW is literally less than 3 miles from my residence and business and I highly recommend staying away from this business. There are tons of better options. More
by xsection1962
Other Employees Tagged: Miles Brandon, Arlen Mack, Brad Johnson, Norm Faller
May 02, 2023
Always a dream to work with from the sales staff to the service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their wa service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their way to please me, that's why I have bought four cars from them in the last few years. More
by SanJuanCoffeeGuy
Other Employees Tagged: Gary Willenborg, Nick Colucci, Cory Goodman, Miles Brandon, Steve Skinner, Arlen Mack, Brad Johnson, Buddy Holguin, Kevin Dooris
October 24, 2021
I’ve been coming here for service since about 2010 with my 2008 Jetta. I had an amazing experience with Fred in service recently. Fred worked super hard to make sure I was able to get my service and have t my 2008 Jetta. I had an amazing experience with Fred in service recently. Fred worked super hard to make sure I was able to get my service and have transportation, both getting me an immediate ride to where I needed to be and securing a rental later in the day. Fred is personable, funny and explains every thing in a easy to understand way. The tech that worked on my car (I think his name was Scott) was amazing and definitely made me feel like he paid personal attention to my car. It’s not always fun to have to take your car in for service, especially if it’s older since you never know what else they will find. This excellent example of service is why I will continue to come back to Capo VW as long as I or anyone in my family owns a VW. More
by bluciad
October 21, 2021
Fred did an outstanding job handling my scheduled maintenance. He promptly met me at my car, effectively listened to my concerns, and efficiently processed my service request. He timely provided me maintenance. He promptly met me at my car, effectively listened to my concerns, and efficiently processed my service request. He timely provided me with an estimate and delivered my car on time. Scott did an outstanding job performing the scheduled maintenance. During the service video, he clearly explained an additional issue, and made the necessary repairs. More
by Paul
Other Employees Tagged: Scott Lanier, Factory Certified Master Technician
September 17, 2021
I was very pleased with the help that Fred Evans gave me in servicing my 2014 Jetta. Since I had recently purchased the car, Fred gave me some important information and helped me use some features of which in servicing my 2014 Jetta. Since I had recently purchased the car, Fred gave me some important information and helped me use some features of which I was unaware. The service was done promptly and car was washed. More
by richoskelton
September 15, 2021
Capistrano Volkswagen is amazing, they promise a lot and deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! More
by Marc
Other Employees Tagged: Nick Colucci, Chuck Lilly, AJ Jamshidi
August 22, 2021
Always greeted and with the feeling you are part of the family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple plac family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple places that need attention. More
by Patzir
Other Employees Tagged: Nick Colucci, Arlen Mack, Brad Johnson, Norm Faller
August 11, 2021
Great service. Great work. Great communication. Did the work needed and found quality alternative parts, warranties by VW, despite nationwide shortage of particular parts needed. work needed and found quality alternative parts, warranties by VW, despite nationwide shortage of particular parts needed. More
by Theodor
June 24, 2021
As a first time customer in the Service department. The staff was not friendly at all(Fred & Brad). A Smile & a Friendly greeting to ALL people goes along ways. I'm glad I didn't buy my Volkswagen at this staff was not friendly at all(Fred & Brad). A Smile & a Friendly greeting to ALL people goes along ways. I'm glad I didn't buy my Volkswagen at this dealer. I will be visiting another Volkswagen dealer on my next service appointment. First impression is a lasting impression! More
by Trina
Other Employees Tagged: Brad Johnson
May 24, 2021
The entire group at Capo VW are the best I think I’ve ever dealt with. I’ve bought two cars from Buddy in sales and the service guys are all very pleasant to work with. Jeff, Arlen, Fred and Brad couldn’ ever dealt with. I’ve bought two cars from Buddy in sales and the service guys are all very pleasant to work with. Jeff, Arlen, Fred and Brad couldn’t be nicer. I don’t mind going in there bc they take the pain away from what can be a major inconvenience sometimes. More
by KIWIMAN60
Other Employees Tagged: Arlen Mack, Brad Johnson, Buddy Holguin , Jeff Marris
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