Frankie Devita

Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you accommodated a loaner. Everyone was still professional. Thank you More

by DINERO670 Verified Customer Verified Customer

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The team of service technicians are knowledgeable and Frankie DiVito is a terrific service manager! Frankie DiVito is a terrific service manager! More

by RCECCATTI Verified Customer Verified Customer

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I need Help with my wipers. They replaced them fast and were so helpful. Service was great. They replaced them fast and were so helpful. Service was great. More

by jenjenlynn312 Verified Customer Verified Customer

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Thanks great great service They picked up my car and brought it back and fixed all the things that needed to be done brought it back and fixed all the things that needed to be done More

by Labbella01 Verified Customer Verified Customer

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Friendly, helpful, prompt service! Frankie always makes sure to communicate and provides the best service! Frankie always makes sure to communicate and provides the best service! More

by ERIKA10 Verified Customer Verified Customer

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A very thorough and professional staff. The work was completed as first explained, no surprises. The work was completed as first explained, no surprises. More

by Lisa Verified Customer Verified Customer

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I came in for a 82,000 mile service. When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car has “NO Tire Sensors”. I made my way back to Mercedes Benz of Orange County and was told that I would have to pay for a diagnostic to see why the sensors are not working. I stated that my sensors were working when I dropped off my vehicle and a manager named frank very rudely stated that its not his fault and made jokes out of my concern of not having sensors on my tires being very unsafe for me. Frank said, “ pull over to the side of the road from time to time to see if ur tires are flat if you feel unsafe.” I did not feel like a customer I felt like I was being insulted and treated unfairly. More

by Ineqwa Evans Verified Customer Verified Customer

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I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11 Verified Customer Verified Customer

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had a hybrid battery problem and they were knowledgable and prompt. excellent service from the dealership. cant recommend them enough and prompt. excellent service from the dealership. cant recommend them enough More

by CORKRUM Verified Customer Verified Customer

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They picked up my car at my house so I didn’t have to go in thanks in thanks More

by Labbella01 Verified Customer Verified Customer

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