Frank Tortorella
Service Advisor
St. Charles Chrysler Dodge Jeep Ram
1611 East Main Street
St. Charles, IL 60174
Im a sales and leasing specialist here at st. Charles Chrysler Dodge Jeep and Ram.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
8 yrs, 7 mos
Specialties & Trainings
Service writing
Sales Specialist
Internet sales
Leasing specialist
Commercial trucks
View more specialties & trainings37 Reviews
Write a Review37 Reviews of Frank Tortorella
April 15, 2024
I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy. More
Other Employees Tagged: Zuhri Thahir, Dave Zegar, Ronald Easto, Bryan Kenealy
March 07, 2024
Shoutout to James "Jimmy" J. For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has go For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has going above and beyond to get the best deal possible not only with the car but also pattern with the financial aspect with Eric. Sam is manager is always available to assist. Great team work. I’m very grateful for all your help More
Other Employees Tagged: Sam Barakat , James "Jimmy" Jaskoske
March 04, 2024
Jimmy was professional and courteous, addressed our needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare More
Other Employees Tagged: Sam Barakat, John Rizdy , James "Jimmy" Jaskoske
February 13, 2024
I have had 3 lease vehicles with St. Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick wa Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick was my Service contact and he was GREAT! More
Other Employees Tagged: Sam Barakat, Bryan Kenealy , Rick
January 21, 2024
Everyone is very pleasant and accommodating. I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend comin I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend coming here for all maintenance! More
Other Employees Tagged: Ronald Easto, Bryan Kenealy
January 10, 2024
Excellent and personable service. The service people were very professional and showed that they really cared. The service people were very professional and showed that they really cared. More
Other Employees Tagged: Ronald Easto, Bryan Kenealy
December 29, 2023
Excellent service - very trust worthy and reliable Quick oil change and tire rotation - not long wait and friendly Quick oil change and tire rotation - not long wait and friendly More
Other Employees Tagged: Ronald Easto, Bryan Kenealy , Joe Winklepleck
December 23, 2023
Easiest car buying experience ever. Gave us a record deal in record time and I was in and out. Easiest car buying experience ever Gave us a record deal in record time and I was in and out. Easiest car buying experience ever More
Other Employees Tagged: Luis Correa, Sam Barakat, John Rizdy, Zuhri Thahir, Ronald Easto, Bryan Kenealy, Victor Gonzalez , Joe Winklepleck, Peter Wong