Frank Amadeo | Page 3

Advantage Cadillac responded

Thank you for sharing your feedback. I'm glad to hear that you had a positive experience with the Sales Team, but I understand how concerning it is when the closing process does not align with your expectations. Clear communication and accurate documentation are essential, especially when it comes to final payments and lien reporting. If you’d like to discuss your concerns further or have the paperwork reviewed, the team at Ettleson Cadillac is available to assist — I appreciate you bringing this to our attention. Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your wonderful review! We are thrilled to hear you had such a positive experience at Ettleson Cadillac. Our team strives to treat everyone like family and provide honest service. We look forward to welcoming you back for your next visit! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your kind words! We're thrilled to hear that our team at Ettleson Cadillac provided you with superb service and helped you make informed decisions. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you, Christina! We are thrilled to hear that you had a wonderful experience leasing your OPTIQ at Ettleson Cadillac. It's great to know that Keith, Frank, Steve, and Luis provided you with exceptional service throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your fantastic review! I'm thrilled to hear that you found the perfect SUV for your needs with the XT5. At Ettleson Cadillac, we strive to provide excellent service, and it's wonderful to know that you plan to return to us in the future. We look forward to assisting you again! Enjoy your new vehicles! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience at Ettleson Cadillac. Frank, Angelo, and Luis are truly dedicated to providing top-notch service, and we appreciate you recognizing their efforts. We're excited to welcome you back for your future purchases and look forward to assisting you again with your new GM vehicle! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your wonderful review! We appreciate your kind words about our staff, especially Dave and Frank. We're glad to hear they made your experience enjoyable and that you felt no pressure during your visit. Enjoy your Cadillac OPTIQ, and we look forward to seeing you again at Ettleson Cadillac! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your feedback! We're glad to hear that your shopping experience at Ettleson Cadillac was smooth and that our team worked well with you. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your kind words, Johnny! We’re thrilled to hear about your positive experience with Keith and Louis at Ettleson Cadillac. Your recommendation means a lot to us, and we look forward to welcoming you and your friends and family back soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team—Angelo, Louis, and Tom G are dedicated to providing excellent service at Ettleson Cadillac. We appreciate your kind words and hope to see you again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350