Brian Greene
Brian Greene at Advantage Cadillac

Brian Greene

Service Advisor

Advantage Cadillac

6201 South La Grange Road
Hodgkins, IL 60525

4.6
32 Reviews
4.6

32 Reviews

Write a Review

32 Reviews of Brian Greene

July 16, 2026

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Employee Rating

Since Advantaged took over I feel that the customer service has suffered some setback. I also don’t agree with a diagnostics charge for a safety seatbelt hazard, seat belt stopped working. I am consi More

by ENRIQUE_RETANA
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tom O'Malley, . .

July 08, 2026

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Dropped my car off the night before my 9:30 am appt. Got a call the day of my appt at 10:30 am asking if I was still going to bring my car in for my appt. And that is just the beginning of my awful ex More

by MICA329
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: I do know who Brian Green is

Jul 11, 2026

Advantage Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 30, 2026

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Even though I did not buy my car from them I have bought it there a few times and they have provided me with nothing but very professional and curtious service. They earned my five star review. More

by JDAMME
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Advantage Cadillac responded

We’re grateful you chose us for service on your Buick Enclave and proud that Brian provided professional and courteous assistance during each visit. Your five-star review means a lot and we look forward to helping with any future maintenance.

June 29, 2026

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Was greeted when I can In. Promptly received care. Was given information about how long it would take. They finished early and called. Very satisfied with whole effort of servi More

by Jack1925
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Advantage Cadillac responded

We’re thrilled our service team welcomed you promptly, kept you informed on timing, and even finished your Cadillac XT5 ahead of schedule. Thank you for letting us know how satisfied you are with our service department’s effort.

June 29, 2026

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Service was fast. I called and they were able to get me in and out since I had to be somewhere that day! The employees are friendly and courteous. I will take my ve More

by PEREZLUCIO.2708
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Advantage Cadillac responded

Thank you for trusting us with your Cadillac SRX. We’re glad our team got you in and out quickly while providing friendly, courteous service. We look forward to your next visit.

June 27, 2026

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Very efficient and helpful I would use them again that’s all I want to say More

by MARYJOIRISH
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2026

Advantage Cadillac responded

Thank you for sharing your positive experience. We’re glad Brian and the team provided efficient and helpful service for your Buick Enclave. We appreciate your trust and look forward to serving you again.

June 26, 2026

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Gilbert the specialist that I was working with was very accommodating, professional, and for sure knew what he was talking about. I appreciate that and advantage is lucky to have him in the service departm More

by DCOZZI4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gilbert was in the service department.

Jun 26, 2026

Advantage Cadillac responded

It’s wonderful to know our service department took such excellent care of your Cadillac XT5. Our specialist provided professional, knowledgeable, and accommodating service. Please reach out if we can assist again.

Jun 26, 2026

DCOZZI4 responded

Thank you and you’re welcome. Daniel Cozzi

June 17, 2026

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Great dealership to do business with always show concern friendly care great coffee machine and snacks free charge More

by DWIGHTRAINEY8811
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Recommend Dealer
Yes
Jun 17, 2026

Advantage Cadillac responded

It’s great to know you felt cared for and enjoyed our complimentary coffee and snacks during your Buick Lucerne service. Thank you for the 5 star rating and we look forward to helping again.

June 14, 2026

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Everyone is polite and helpful. All questions are answered. Everyone is super helpful. Love them all. More

by BARBV2017
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Recommend Dealer
Yes
Jun 14, 2026

Advantage Cadillac responded

Thank you for your kind feedback. Brian and our service team appreciate your comments about the polite, helpful care you received during your Buick Encore service.

June 13, 2026

Dealership Rating
Employee Rating

They were very punctual, efficient, and professional. The wait time was at a complete minimum. Service representative was polite and informative. All an excellent place to have your car serviced More

by CAB4328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Advantage Cadillac responded

Thanks for highlighting how smoothly your service went, especially the quick wait times and professional assistance. Brian is glad he could provide clear information, and we hope your Buick Envision continues to run at its best.

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