Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 34

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

Contact Me
not yet
rated
404 Reviews
not yet
rated

404 Reviews

Write a Review

404 Reviews of Franco Leonard

December 19, 2021

Dealership Rating
Employee Rating

Service was great from the moment we got there, car was seen quickly and issues were presented and addressed promptly and clearly. More

by mfrfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your service needs. We are pleased to hear our staff was able to take care of you. Come see us again for any other needs.

December 14, 2021

Dealership Rating
Employee Rating

Comfortable waiting area. Friendly and proactive customer service. Like the inspection videos. Good availability for service. More

by BILLHOBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Bob Penkhus Mazda at Powers responded

Bill thank you for the review. We are very happy to hear you enjoyed your visit to our service center. See you at the next visit.

December 04, 2021

Dealership Rating
Employee Rating

Great job by the Bob Penkhus Mazda North team. I was able to accomplish here what I could not accomplish elsewhere. I was able to get out of a new CX-5 GTR and into a Mazda3. Both beautiful vehicles but the More

by Pikespeak626
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Kole, Kyle Lane, Daniel Pech, Mike Roberts, Adam Torres

Dec 08, 2021

Bob Penkhus Mazda at Powers responded

Thank you for the review. We are happy to hear our team could make your experience a great one. Come see us again for any other car needs.

Dec 08, 2021

Pikespeak626 responded

I want a Turbo Hatch for Christmas.

Dec 08, 2021

Pikespeak626 responded

I want a Turbo Hatch for Christmas. ;)

December 03, 2021

Dealership Rating
Employee Rating

Quick and good service was excellent!! The staff were also friendly and welcoming during my appointment More

by RIVAS4000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Rogers, Layne T

Dec 08, 2021

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

December 03, 2021

Dealership Rating
Employee Rating

Courteous, efficient and trustworthy. I feel valued and never taken advantage of. The advisors have always been up front and fair. If they felt I was not totally satisfied, they would make it right. Thank More

by jape189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to write about your visit. We are pleased to hear our team was able to provide you with excellent service. Come see us again for any other car needs.

December 02, 2021

Dealership Rating
Employee Rating

Franco is an amazing service tech. He is always positive and helpful! Nice waiting area as well. More

by TASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Bob Penkhus Mazda at Powers responded

Tasha thank you for the 5 star review. We will be sure to let Franco know he did a great job.

December 02, 2021

Dealership Rating
Employee Rating

Was very disappointed, had an engine oil leak and my car was in the shop for a whole month then when I got it back transmission fluid was leaking everywhere and I thought it was oil. Ended up breaking down More

by slavin.96syd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adam Torres, Service dept sucks

Dec 03, 2021

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Jeff Crawford Service Manager 719-785-9615

December 01, 2021

Dealership Rating
Employee Rating

Great service, thorough, and professional. I highly recommend the service department at Bob Penkhus Mazda. More

by CHRISTOPHER.ROYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Bob Penkhus Mazda at Powers responded

Christopher thank you for the review. We are honored by your recommendation. See you at the next appointment.

December 01, 2021

Dealership Rating
Employee Rating

I was very pleased with Franco Leonard, how he helped me get service, without being scheduled. I More

by ZINAJOHNSON757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Bob Penkhus Mazda at Powers responded

Zina thank you for the 5 star review. We appreciate you leaving a review about your interactions with Franco. We will be sure to share this with him. Come see us again.

November 30, 2021

Dealership Rating
Employee Rating

Franco and Susie at Penkhus Mazda on Test Drive in Colorado Springs are GREAT. They are patient, welcoming and knowledgeable. They raise the bar for the Service Center. I am impressed with how efficie More

by bchgrl77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susie in service

Dec 03, 2021

Bob Penkhus Mazda at Powers responded

Thank you very much for taking the time to write a review about your visit to our store. We are very pleased to hear that Franco and Susie provided you with great service. Thank you for trusting us and come see us again for any other car needs.

...
34
...

Dealership Inventory (306 Vehicles)

new 2026 Mazda CX-30 car, priced at $37,589
2026 Mazda CX-30
new
Snowflake White Pearl exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $29,541
2026 Mazda CX-50
new
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $33,213
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $41,798
2026 Mazda CX-90
new
Rhodium White Premium exterior
Unknown
All-wheel Drive
new 2026 Mazda CX-50 Hybrid car, priced at $34,167
2026 Mazda CX-50 Hybrid
new
Polymetal Gray Metallic exterior
Unknown
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $42,240
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive