Franco Leonard | Page 35

I have always experienced exceptional service every time I have taken my car in to Bob Penkhus. The staff is extremely courteous and friendly, they go over in detail the services they performed and advise o I have taken my car in to Bob Penkhus. The staff is extremely courteous and friendly, they go over in detail the services they performed and advise of any items that should be replaced due to wear and tear. When I leave I feel confident that the folks at Bob Penkhus are watching out for me, it’s no wonder I keep going back to them to service my car. Thank you for your great team and many many thanks to Franco Leonard, Service Consultant who gave me exceptional service and treated me as a VIP. More

by DIANEJOHNSON13 Verified Customer Verified Customer

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The price was much steeper than the quote. The repairs seem to have been done well. seem to have been done well. More

by M3KSIM0N Verified Customer Verified Customer

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Very pleased with my service. Used them since I bought the car from them. Will continue. the car from them. Will continue. More

by smithdwightp@mac.com Verified Customer Verified Customer

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Service Writer was professional and friendly. Mechanic sent me a video to show me the oil mess that Firestone Auto Care caused from the last oil change, and he showed me a video to demonstrate no other pr sent me a video to show me the oil mess that Firestone Auto Care caused from the last oil change, and he showed me a video to demonstrate no other problems. SUper happy with the service I received. More

by MARTINIBM Verified Customer Verified Customer

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After having our car for a week, it was returned to us missing oil which almost caused damage. We were promised a 100 dollar credit back in the form of a check and never received it. Followed up with fran missing oil which almost caused damage. We were promised a 100 dollar credit back in the form of a check and never received it. Followed up with franco who handled our car and he never replied More

by THEHARTMANNS Verified Customer Verified Customer

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Always friendly and accommodating. Feel like they care about the customer. Would recommend to others. about the customer. Would recommend to others. More

by lwstms0421 Verified Customer Verified Customer

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I went on a terribly busy day so things were running a big late but the staff were super nice. I never got my paperwork emailed to me however. big late but the staff were super nice. I never got my paperwork emailed to me however. More

by MCARFIRE Verified Customer Verified Customer

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Special thanks to Franco for his outstanding service and coordination in servicing our vehicle in a timely and efficient manner. We will be using this dealership in the future. coordination in servicing our vehicle in a timely and efficient manner. We will be using this dealership in the future. More

by KCP98 Verified Customer Verified Customer

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everyone is friendly and helpful. it is easy to bring the car in and i like the text updates and videos. car in and i like the text updates and videos. More

by KAJSATHARRIS Verified Customer Verified Customer

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I ended up getting my service for free because it took longer than anticipated! That was a great surprise! longer than anticipated! That was a great surprise! More

by Kelly Mattingly Verified Customer Verified Customer

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