Finance Department
Finance Department at Toyota of Hollywood FL

Finance Department | Page 7

Finance Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4
1,145 Reviews
4.4

1,145 Reviews

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1145 Reviews of Finance Department

January 22, 2026

Dealership Rating
Employee Rating

I signed paper worked for a lease car on a table that is an touch screen and I didn’t get nothing about what I signed I don’t know what I signed because I don’t have proof about what I signed I hope I didn’ More

by FREDYEDGARDOMARTINEZ1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Showroom Sales , Don’t know his name

Jan 23, 2026

Toyota of Hollywood FL responded

We strive to ensure a transparent sales process, and we’re sorry that you didn’t receive the paperwork you signed or that you haven’t heard back from us yet. Please don’t hesitate to reach out so we can provide the clarity you need regarding your purchase. Thank you, Diana Graterol Customer Relations Manager 954-743-3551

January 20, 2026

Dealership Rating
Employee Rating

Dario Salinas was extremely helpful and communicative. He kept me up to date on everything so that I could resolve what I needed promptly. He for me get 5 stars. However, I was highly disappointed with More

by LGINSBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Toyota of Hollywood Service Department , Dario Salinas

Jan 20, 2026

Toyota of Hollywood FL responded

I appreciate your feedback and am glad to know that Dario provided excellent assistance. However, I'm sorry for the issues you encountered with our service department. We aim to provide a thorough and professional service, so this falls short of what we expect from ourselves. Let's get in touch to ensure everything is addressed properly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

January 14, 2026

Dealership Rating
Employee Rating

I liked the Pokémon decorations I took lots of fotos and showed them to my granddaughter ...everything is clean even the bathrooms were kept clean. The dealers were friendly and fun. More

by Ricolon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Showroom Sales

Jan 14, 2026

Toyota of Hollywood FL responded

Hi Ricolon, thank you for your 5-star review! We are thrilled to hear that you enjoyed the decorations and your experience with our team. We hope to see you again at Toyota of Hollywood!

January 13, 2026

Dealership Rating
Employee Rating

Amazing customer service, the place was very welcoming 🙏 clean love the cafeteria, all in one shop. Great work! More

by apolo22li1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Toyota of Hollywood FL responded

It means so much to us to hear that you felt welcome and well cared for. Thank you for choosing Toyota of Hollywood and for sharing your experience with our team!

January 12, 2026

Dealership Rating
Employee Rating

The service center was good the guy who put in my service was good however the young girl who first attended to me when I drove in had a bad attitude More

by angel_ronalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Toyota of Hollywood FL responded

Thank you for sharing your feedback about our service team. We apologize for the negative experience you had and we will address this with our staff. We hope to serve you again at Toyota of Hollywood Inc, thanks Angel!

January 10, 2026

Dealership Rating
Employee Rating

Great experience, nice service, excellent customer service, Sandra and her staff did a great job. More

by MPERNAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina

Jan 12, 2026

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review! Sandra will appreciate your kind words.

January 09, 2026

Dealership Rating
Employee Rating

Estoy complacido con el servicio brindado fue excelente buena atención y buen trabajo del avaise lo califico como 5 estrellas More

by Taticogg68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Toyota of Hollywood FL responded

Nos alegra saber que su experiencia fue de 5 estrellas. Gracias por elegir Toyota of Hollywood! -Servicio al Cliente de Toyota of Hollywood

January 09, 2026

Dealership Rating
Employee Rating

Purchased a 2025 Corolla LE on December 28, 2025. Three days later, the dealership identified an error: the contract was completed with the wrong VIN, corresponding to a different color and interior More

by Luisjaneiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 11, 2026

Toyota of Hollywood FL responded

Luis, we strive for efficient and seamless transactions, so it's concerning to see that our process fell short here. I apologize for any inconvenience this may have caused and regret that your feedback wasn't acknowledged. If you'd be open to further discussion or assistance, please reach out at your convenience. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

January 08, 2026

Dealership Rating
Employee Rating

Is always a pleasant experience. Very satisfied with the service provided. Specially the sales department. More

by HMARTI04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandra Molina , Alex Castillo

Jan 09, 2026

Toyota of Hollywood FL responded

We are grateful for your 5-star rating and are pleased to know you've been satisfied with our sales department. We are extremely grateful for your business and we hope to see you again at Toyota of Hollywood!

January 04, 2026

Dealership Rating
Employee Rating

Very unprofessional and unorganized the finance agent same would blow up my phone at 9-10pm at night they also made me come in 3 different times to install a tracker in my car made me come in to sign con More

by sebastianyanez68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Showroom Sales , Sam in the finance department

Jan 05, 2026

Toyota of Hollywood FL responded

Sebastian, this is disappointing to hear. We sincerely apologize for the negative impression we left during the purchase process. If you would be willing to speak with me, I'd like the chance to properly address your concerns. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

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