Finance Department | Page 112

Danny Hanif Toyota should be happy and honor to have such an amazing sales man.Danny Hanif he works with his customers all the way.Danny is the best Salesman Toyota should be happy and honor to have such an amazing sales man.Danny Hanif he works with his customers all the way.Danny is the best Salesman More

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Amazing experience! Went to the delership to see what my options were for a new car. Honest no haggle pricing. Thank you Bruno and Willie experience! Went to the delership to see what my options were for a new car. Honest no haggle pricing. Thank you Bruno and Willie More

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Five star Lo mejor de todos los dilers de carro el número uno en todo excelente siempre llevo a mis amistades alla es el diler más capaz y mejor de toda la flor Lo mejor de todos los dilers de carro el número uno en todo excelente siempre llevo a mis amistades alla es el diler más capaz y mejor de toda la florida no hay un rival para ustedes súper buen servicio y atención al cliente maravilloso los felicito para mi 5 estrellas lo mejor no hay otro gracias More

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Great people good deal Nice people and great deals. Everything was great except for the amount of paperwork. I signed my life away. 😀😅Not too bad. Worth it in the end. Nice people and great deals. Everything was great except for the amount of paperwork. I signed my life away. 😀😅Not too bad. Worth it in the end. More

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Very good I recommend them, very good attention, I highly recommend Toyota of Hollywood and its representative Nara for their outstanding customer service and k I recommend them, very good attention, I highly recommend Toyota of Hollywood and its representative Nara for their outstanding customer service and kindness. Thats it. More

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experience purchasing my 2017 Rav4 purchased a 2017 Rav4 XLE, I worked with Steve O, and finance agent Zak. I must say , in the long run, the experience became very good. After pi purchased a 2017 Rav4 XLE, I worked with Steve O, and finance agent Zak. I must say , in the long run, the experience became very good. After picking the vehicle I chose, and working with Steve and Zak. I ended up getting the deal I was looking to get. The deal went as advertised.No exceptions. There's nothing like getting the car of ones choice, and getting the deal you saw advertised, If one qualifies for that right. All of the above occurred. So with that. I can only recommend this dealership and its team for honoring what they advertised. So thumbs up to The team at Toyota Hollywood. Hope any customer that does business with them, leaves on a high note as I and my Girlfriend did. Shop on Sincerely, Jim Landwirth ' More

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Worst experience ever! When the deal was done on the car it took me almost two weeks to receive the car, which was very inconvenient. After I received the car I noticed that When the deal was done on the car it took me almost two weeks to receive the car, which was very inconvenient. After I received the car I noticed that the car was making a weird noise, and the steering wheel was hard to use. I took it back and they inspected the car they reassured me that the car was not making any noise and that they would get the steering wheel fixed. Found out that the power steering went bad after going there countless times. After about two months I got it fixed, however the noise was still there that apparently I was the only one hearing. I took it to Kia and they told me that it was the a/c compressor that was causing the noise and I needed a new one. They offered to fix it for a service fee of 800. I took it back to toyota and gave them the report and suddenly they could hear the noise I've been hearing since I received the car. They still did not fix it, then not even six months later the car finally broke down because the alternator was bad. I purchased an extended warranty with the car that was supposed to cover the repair but was unable to use the warranty so I had to pay for it myself. I was back and forth with them for five months trying to find out why I was unable to use my extended warranty. They kept giving me the run around for five months until I got in touch with Yohan xxxxxxx (I might be spelling his name wrong). I called the company and they told me that there was no record on file to show that I had a warranty with them. At this point Yohan found out that whoever did my deal messed up the paperwork so the extended warranty was never activated. I contacted a manager there and told them all that was going on and he tells me that I never got an extended warranty from them, despite me having the contract in front of me! I got in touch with Yohan again because apparently he was the only one that could find this warranty that I was making up in my little head and also paying for. Anyways, he was very helpful and understood my frustration, resubmitted the paperworks and now I am waiting for it to be activated so that I can receive a refund for the warranty and get rid of this lemon that I was sold. I just have to say this was the worst experience ever and I went to a "trusted dealership" to avoid this and it still happened to me. Thank you Yohan for your help and I am sorry that you were left to clean up the mess your colleagues caused. I would not recommend this dealership to anyone and I hope you all see this review! More

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Positive management action to resolve bad experience. UPDATE: I am pleased to say that the dealership's top management took action to make amends for the experience described below. Because of their proac UPDATE: I am pleased to say that the dealership's top management took action to make amends for the experience described below. Because of their proactive approach I upped my rating and would return to this dealership in the future. More

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Excellent service and reps First time car buyer and had an excellent experience at Toyota of Hollywood. Sales rep Vlad set me up with a car that worked for my budget. Was able t First time car buyer and had an excellent experience at Toyota of Hollywood. Sales rep Vlad set me up with a car that worked for my budget. Was able to purchase a 2012 Corolla with low mileage, clean carfax, and certified guarantee. Couldn't have asked for a better experience with buying a car for the first time. Vlad and financing rep Yohan were excellent to work with More

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Unique! Just the way business should be done, treat customers as your own family. I felt welcome ,all questions were answered accordingly. I'm a very satisfie Just the way business should be done, treat customers as your own family. I felt welcome ,all questions were answered accordingly. I'm a very satisfied custome More

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