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Finance Department

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Finance Department

Finance Department | Page 11

Finance Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4

1,145 Reviews

Overview Reviews (1145)

4.4

1,145 Reviews

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1145 Reviews of Finance Department

November 21, 2025

Dealership Rating

Employee Rating

My experience was very bad. After a month of buying my car, I've had to go four times to clarify the loan and get a refund for a car check I paid. After a month of buying my car, I've had to go four times to clarify the loan and get a refund for a car check I paid. More

by rocio_roa

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department

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Nov 24, 2025 -

Toyota of Hollywood FL responded

Rocio, I'm so sorry to hear about the issues you've had with your loan and car check refund. This is certainly not the hassle-free purchasing process we expect of our team. Would you please call me so I can ensure your concerns are properly addressed? Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

November 19, 2025

Dealership Rating

Employee Rating

It’s was a very good experience i really appreciated and i’ll never foget it. i’ll never foget it. More

by piterjmix

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 20, 2025 -

Toyota of Hollywood FL responded

There is nothing better than a great review. Thanks for giving Toyota of Hollywood your business!

November 16, 2025

Dealership Rating

Employee Rating

Me cobraron algo que ellos mismos me dijeron que fuera arreglar sin que yo lo pidiera. arreglar sin que yo lo pidiera. More

by miguel-angelbenitez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 17, 2025 -

Toyota of Hollywood FL responded

Miguel, nos enorgullecemos de nuestro trabajo meticuloso y de la más alta calidad, y lamentamos que haya experimentado algún inconveniente con nuestro servicio. Si estuviera dispuesto a conversar sobre esto con más detalle, con gusto le brindaré mi ayuda. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

November 11, 2025

Dealership Rating

Employee Rating

Thank you so much Edouard, Richard and Oscar for the excellent service you provided to me. I am beyond grateful!!!!’ excellent service you provided to me. I am beyond grateful!!!!’ More

by Cass

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Showroom Sales , Edouard.

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Nov 12, 2025 -

Toyota of Hollywood FL responded

We're grateful for your awesome feedback, Cass! We’ll pass your thanks along to Edouard, Richard, and Oscar. We hope to see you again at Toyota of Hollywood!

November 11, 2025

Dealership Rating

Employee Rating

Excelente servicio, muy complacida con la atención y asesoría. Seguimiento y acompañamiento en todo el proceso asesoría. Seguimiento y acompañamiento en todo el proceso More

by adrimercol89

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 12, 2025 -

Toyota of Hollywood FL responded

Nos alegra saber que tuvo una excelente experiencia en Toyota of Hollywood. Gracias por su comentario positivo y esperamos verle de nuevo pronto.

November 10, 2025

Dealership Rating

Employee Rating

The manager Jose in hollywood is absolutely unprofessional and dont know how to talk to clients unprofessional and dont know how to talk to clients More

by karim.badawy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales , Omar abdallah is great guy

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Nov 11, 2025 -

Toyota of Hollywood FL responded

We expect more than a 1-star experience for our customers and I am sorry to see we let you down, Karim. I'd like the chance to make this right. Would you please call me when you have a chance so that I may help? Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

November 07, 2025

Dealership Rating

Employee Rating

Salesman did not provide walk around to confirm features that I wanted. There was no stow and go for the second row which is what I thought I was purchasing. that I wanted. There was no stow and go for the second row which is what I thought I was purchasing. More

by love4all2000

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 10, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the confusion regarding the features of your purchase. We aim for a thorough and informative sales process, so it's concerning to know that we fell short here. If you could give me a call, I would love the opportunity to clarify any misunderstandings and see how else we might assist you moving forward. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

November 05, 2025

Dealership Rating

Employee Rating

Muy desconforme con el trabajo realizado en mantenimiento del diler No acabaron el trabajo Desepcionado creo q están dañando la reputación de la empresa mantenimiento del diler No acabaron el trabajo Desepcionado creo q están dañando la reputación de la empresa More

by CANARIOTYTUY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 07, 2025 -

Toyota of Hollywood FL responded

Lamento escuchar sobre su experiencia y que el trabajo no se completó a su satisfacción. Nos esforzamos por ofrecer un servicio de alta calidad y me gustaría entender mejor lo sucedido para poder ayudarle adecuadamente. Por favor, Diana Graterol - Customer Relations Manager - 954-743-3551

November 04, 2025

Dealership Rating

Employee Rating

Really appreciate Toyota of Hollywood service, I had a very good experience with their service very good experience with their service More

by shery122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 04, 2025 -

Toyota of Hollywood FL responded

Thank you so much, Shery! We appreciate your business here at Toyota of Hollywood.

November 03, 2025

Dealership Rating

Employee Rating

David is very good to all his customers To the point and understanding Does a good job and understanding Does a good job More

by Hector Derek Perez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Nov 04, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Toyota of Hollywood, Hector! David will appreciate your shout-out.