Felix Le | Page 7

INFINITI of South Bay responded

Thank you so much for taking the time to leave this excellent review about your experience! Providing great service and attention to detail is something we take great pride in, and we're so glad that it showed. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Have a great weekend! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for bringing your Q50 in and for sharing such kind feedback! We’re so glad to hear that Andre took great care of you. He truly is a valued member of our team and is always going the extra mile. It's wonderful to know your experience was pleasant, and we look forward to welcoming you back for your next visit! See you soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Dear Jacquetta, Thank you so much for taking the time to leave such a positive five-star review for your recent service visit at INFINITI of South Bay! We are thrilled to hear that you consistently experience great customer service and appreciate the timely completion of your vehicle's service when you visit us. It's our goal to provide every customer with an exceptional and efficient experience, and your feedback lets us know we're on the right track. We truly value your loyalty and appreciate you choosing INFINITI of South Bay for your service needs. We look forward to seeing you again for your future service appointments. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi TIKISKABRO, Thank you so much for your fantastic five-star review of your recent service visit at INFINITI of South Bay! We're delighted to hear that you had a positive experience, especially picking up your car right at closing time. We truly appreciate you highlighting Eddie's exceptional customer service – his personable nature, engaging attitude, and extensive knowledge about your car, even at the end of his shift, are qualities we value highly. We'll be sure to pass along your kind words to him. It’s our goal to provide outstanding service to every customer, regardless of the time. We're glad to know we met your expectations. We look forward to serving you again at INFINITI of South Bay! Sincerely, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to share your fantastic five-star experience at INFINITI of South Bay! We are thrilled to hear that you had an "all-around great experience" from check-in to check-out and that you enjoyed the loaner car. It's wonderful to know that our team, including service advisors Edson, Jaime, and Felix, contributed to making your visit such a positive one. Providing a seamless and enjoyable service experience is our top priority, and your feedback confirms that our efforts are making a difference. Thank you again for your kind words. We truly appreciate your business and look forward to welcoming you back to INFINITI of South Bay for any future service needs. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hey There! Awesome! ✨ Thanks for the 5-Star love! We're excited to hear you appreciated the royal treatment – oil change, car wash, and those tips to keep your ride in top-notch shape! That's exactly what we're all about at INFINITI of South Bay! Hearing you'll be back for future work totally makes our day! We're committed to keep bringing that great and honest customer service you mentioned. Thanks again for the fantastic review! We're looking forward to seeing you next time! All the best, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

What up Bewaremydog! Thanks for droppin' that five-star love 😎 on your service visit at INFINITI of South Bay! Glad our crew could keep it real with you, letting you know the lowdown on what your ride needs. We're all about being helpful and keepin' it kind. Appreciate you rollin' with us! Hit us up whenever you need anything else. Peace out! ✌️ Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Mario, Thank you for your positive service review and for taking the time to share your feedback regarding your recent service visit at INFINITI of South Bay. We appreciate you highlighting the professionalism of Jaime and our staff, as well as noting that the service process was thoroughly explained to you. We are delighted to hear that you were very happy with the service you received. Providing clear communication and a positive service experience is a top priority for our team. Thank you again for your review. We value your business and look forward to assisting you with any future service needs. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Hue! Thank you for taking your personal time to leave this great review! I’m glad we could take good care of your car, and I’ll be sure to pass along your special thanks to Edson. His courtesy, professionalism, and timeliness truly make a difference. Thanks for stopping by and we look forward to seeing you again! Don't forget to check our website for service deals for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

007, We are so pleased you enjoyed your visit to INFINITI of South Bay! Thank you for letting us know that Jaime did such a good job in understanding your situation and putting your interests first. After all, that's how it should be, right? Here at INFINITI of South Bay we strive to deliver exceptional client service through understanding needs, solving those needs, and in being clear and transparent in our communications. We appreciate your business and your loyalty to our team here at INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay