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Felix Le
26 Reviews
Need help getting the perfect match on tires? Then look no further, Felix is a tire specialist. While most dealerships might not spend the epense to have a tire specialist, we have chosen to support this role. Why? Because the safety of our clients is important, and tires are the only contact you have with the road. Please look to Felix to make sure you, your family and your friends are safe on your travels throughout California and beyond.
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Write a Review26 Reviews of Felix Le
Verified Customer
November 14, 2024
Again, I'll say INFINITI of South Bay has been a 5-Star Spa - for ALL my automotive needs. JAIME ZAMORA, my new 5-Star Concierge, rendered spot on service in a very timely manner. And of course my ELITE Spa - for ALL my automotive needs. JAIME ZAMORA, my new 5-Star Concierge, rendered spot on service in a very timely manner. And of course my ELITE PROTECTION PROGRAM, and MAINTENANCE CARE PLAN reduced my bill, a quite expensive bill, to nil ($0)! The sheer joy having such a degree of security and peace of mind, I'll always relish. And following "Coach" always ensures THE WINNING DEAL! Many thanks to Anita Ruiz, Aldo “Coach” Ginossi, and Mike Molles, actually the entire regiment, while I'm at it. Cheers, all More
by tdhc
Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kelvin Bratcher, Carlos Robles, Mike Molles, Victor Montes, Jaime Zamora, Chris Horikawa, Aldo Ginossi
October 11, 2024
Prior service records not upsftrs. Took 20+ minutes for someone to figure out the problem...Once once they figured out their issue Took 20+ minutes for someone to figure out the problem...Once once they figured out their issue More
by Craig
Other Employees Tagged: Jaime Zamora , Isaac Robertson
October 07, 2024
Never buying or recommending purchasing ir serviceing a vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the dealership manager refused to pull up camera footage to see that it did not have the damage when I drove up, I had to file a claim with my insurance after several failed attempts with both managers requesting a call back or investigation. When the vehicle inspection at the body shop was done, I also found out that there had been significant prior damage to the vehicle. When I purchased the vehicle months earlier, I was told ( while signing documents that the vehicle did have " minor previous but had been repaired damage ". By law they have to reveal this at time of purchased, part of full disclosure. However, the damage had NOT been minor as stated. Also, sinxe I had screenshot the original ad of the vehicle purchase, I went back to it and in fact the ad did not reveal that prior accident info. Other dealerships ads did state " prior accident". This one purposely did not. So after having learned this deceit, I completly take back my 5 star experience with the sales department review for this dealership too. I give both the sales, and service a negative star review. I will take my business elsewhere. More
by Ms. M
Other Employees Tagged: Edson Trujillo, Anita Ruiz, Larry Harris, Kelvin Bratcher, Carlos Robles, Jaime Zamora, Chris Horikawa, Aldo Ginossi , Isaac Robertson
October 02, 2024
Best ever! My car came out clean and the oil was changed and brand new. My car came out clean and the oil was changed and brand new. More
by Dchacon
Other Employees Tagged: Edson Trujillo, Jaime Zamora , Isaac Robertson
August 31, 2024
I had paid for my two infinitis and was held captive from taking my Infiniti until I was pressured into signing a 3K extended warranty. It was a terrible experience I will always remember. Infiniti promised taking my Infiniti until I was pressured into signing a 3K extended warranty. It was a terrible experience I will always remember. Infiniti promised me my communication and navigation system would work in my QX60. It didn’t. They told me they would order a chip and install it. Then they said it would cost me a few thousand to install it. Then they said they couldn’t get the chip. This dealership’s leadership is unethical. I strongly recommend customers stay away from Infiniti of South Bay. More
by wrldclssprts
Other Employees Tagged: Edson Trujillo, Jaime Zamora , Isaac Robertson, Larry
August 29, 2024
Terrible Jaime sent me a quoted estimate of $8400 and didn't even call me to explain to what it was for. I had to call him back 3 times and leave 2 voicemails before I heard back from him. Then they were didn't even call me to explain to what it was for. I had to call him back 3 times and leave 2 voicemails before I heard back from him. Then they were no help in trying to solve the problem and ultimately was the reason I ended up leaving Infiniti brand. More
by HAYDEN.MICHAEL99
Other Employees Tagged: Edson Trujillo, Jaime Zamora , Isaac Robertson
July 03, 2024
They are always friendly, always accommodating and always clean! I don’t go any where else to have my car serviced clean! I don’t go any where else to have my car serviced More
by CYNPG10
Other Employees Tagged: Edson Trujillo, Jaime Zamora , Jerry Vargas
March 17, 2024
Very good customer service, all service advisors and all staff attentive and compromise whit the clients thanks everyone staff attentive and compromise whit the clients thanks everyone More
by GQJON0
Other Employees Tagged: Edson Trujillo, Carlos Robles, Jaime Zamora, Chris Horikawa
March 08, 2024
As always, great service by the Infiniti of South Bay staff. They will take good care of your vehicle staff. They will take good care of your vehicle More
by BrewShiesty
Other Employees Tagged: Anita Ruiz, Carlos Robles, Jaime Zamora, Aldo Ginossi
