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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins
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Felipe Alfaro

Service Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.6
563 Reviews

Dealership Experience

14 yrs

Industry Experience

27 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.6

563 Reviews

Write a Review

563 Reviews of Felipe Alfaro

December 13, 2024

Dealership Rating
Employee Rating

Carolina Me resolvió el problema que lA nueva muchacha provocó.muchas Gracias Carolina por tu ayuda. More

by nadiaguzman12390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Dec 13, 2024

Advantage Chevrolet of Hodgkins responded

Gracias por tu comentario. Nos alegra saber que Carolina pudo ayudarte a resolver el problema. En Advantage Chevrolet of Hodgkins, valoramos mucho la satisfacción de nuestros clientes. ¡Esperamos verte de nuevo pronto! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

Dealership Rating
Employee Rating

I sat for a very long time for an appt oil change. I was overcharged 100.00 for said oil change. My mileage was in imputed wrong and almost sent to carfax . Also had a heated back and forth with anoth More

by 1ofdamacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Serwas, Emily Salcido , Service writer that had to drive my car because many couldn’t drive manual

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Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. I appreciate you taking the time to discuss your concerns with me and allowing us to resolve them. If you have any other questions or concerns, please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 10, 2024

Dealership Rating
Employee Rating

Thanks Felipe and Patrick for the follow up & excellent all around service experience! Would recommend the Advantage Chevy experience. More

by BOSTEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

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Dec 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that Patrick and myself provided you with excellent service at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We look forward to seeing you again for any of your automotive needs. Safe travels! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 08, 2024

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Employee Rating

great service department and a great place to buy your next chevy car or truck More

by 7777777777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade, Jose Guzman, Jeffrey Serwas, Pricsila Cabrera

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Dec 10, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service department at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We look forward to helping you with your next Chevy car or truck. Come see us again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 06, 2024

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Employee Rating

Great service experience. No issues! Coulda been a little quicker but they did a good job! More

by tello312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Serwas

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Dec 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate your recognition of the great service you received at Advantage Chevrolet of Hodgkins. We understand that speed is important, and we're always working to improve our processes. If there's anything else we can assist you with, please feel free to reach out. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 01, 2024

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Employee Rating

Patryk was very helpful and pleasant. Waiting time was only a couple hours when I thought it was going to be more. I always trust the people at Advantage Chevy More

by KathyGuretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Dec 03, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We're thrilled to hear that Patryk was helpful and that your wait time was shorter than expected. We appreciate your trust in Advantage Chevrolet of Hodgkins and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

Dealership Rating
Employee Rating

La señorita Emily fue muy amable, me comunicó todo lo que pasaba con mi carro . Es importante para los que poco hablamos inglés, que nos ayuden con personal bilingüe, aunque tienen otra señora bilingüe que n More

by DESTELA_PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Emily Salcido

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Nov 26, 2024

Advantage Chevrolet of Hodgkins responded

Gracias por su comentario. Apreciamos que haya destacado la amabilidad de Emily y la importancia de contar con personal bilingüe en Advantage Chevrolet of Hodgkins. Su experiencia es valiosa para nosotros y nos esforzamos por asegurar que todos nuestros clientes reciban el mejor servicio. Si desea discutir más sobre su visita, no dude en contactarnos. ¡Esperamos verlo pronto! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

Dealership Rating
Employee Rating

They always help me out when ever I need them . Emily is very nice . Thanks More

by MARS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that Emily and the team at Advantage Chevrolet of Hodgkins have been able to assist you whenever you need help. I appreciate your support and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Dealership Rating
Employee Rating

A very replicable place of business! Bought three of my cars from there and have had service done on all three. I am very very well pleased. Thank you for the great service! More

by tanyacuffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, Frank Rocha, George Cecala, Steve Cunningham, Tim Neighbors, Brian Brennan, Owen Suarez, Olga Meza

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Nov 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you have purchased three cars from Advantage Chevrolet of Hodgkins and that you’re pleased with our service. Your satisfaction means a lot to me, and I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

Dealership Rating
Employee Rating

Everything was mostly perfect! Service, atention, cleanliness, it did not take that much time since my arrival Excellent! More

by JORGECAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Bednarz, Sergio Andrade, Jeffrey Serwas

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Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that everything was mostly perfect during your visit to Advantage Chevrolet of Hodgkins. Our team works hard to provide great service, attention, and cleanliness, and I'm glad you experienced that. I look forward to welcoming you back! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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