Felicia Wardrick | Page 9

Service Dept impossible to reach. Does not return calls. Appointments weeks out. Staff unhelpful in resolving. Does not return calls. Appointments weeks out. Staff unhelpful in resolving. More

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Bill is amazing and loves to go by the books. At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane! At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane! More

by mbardales80 Verified Customer Verified Customer

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Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. More

by darren.recupero Verified Customer Verified Customer

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After a basic oil change, the oil leaked out completely. Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - human error. I spent an hour at midnight trying to pinpoint the issue at 24 degree weather. No excuses. And this was before planning a long road trip. A few days later, and this would have been a bigger issue. General service manager and service adviser play tough guys. Joke. If you care about your car, DO NOT take it for service to this place. Nielsen Dealer just a few miles away will provide a much better experience. More

by edku78 Verified Customer Verified Customer

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Excellent service! Really cared about customer satisfaction and timely service. Would go back again with any type of problem Really cared about customer satisfaction and timely service. Would go back again with any type of problem More

by wk Verified Customer Verified Customer

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Excellent all around very professional from start to finish I would recommend to future customers finish I would recommend to future customers More

by rbutta53 Verified Customer Verified Customer

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Always a great experience with the team at Salerno Duane for my Jeep Grand Cherokee maintenances. for my Jeep Grand Cherokee maintenances. More

by marcoscoppola Verified Customer Verified Customer

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I recently moved my service here from another dealership and I've been very happy that I did. and I've been very happy that I did. More

by Darren Verified Customer Verified Customer

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Absolutely the best experience I have ever had dealing with auto service. And both times were equally great. Highly recommend with auto service. And both times were equally great. Highly recommend More

by sharakrout Verified Customer Verified Customer

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These guys went way above and beyond to help get the leak in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! More

by kendcc Verified Customer Verified Customer

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