Eva Perez

First off, I am criticizing any person specifically, except to say that this service department as a whole is an absolute disaster, and will never take any vehicle I own to this dealership for service. except to say that this service department as a whole is an absolute disaster, and will never take any vehicle I own to this dealership for service. That being said, even the leadership of this dealership is sub par and has no problem making promises and not following through to keep those promises. From now on the Belvidere Kunes CDJR dealership will be getting all of my future business. More

by dodge4life77 Verified Customer Verified Customer

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I droped off my ram and nothing was done to address the issues about the air suspension system. Keep saying nothing causing the system to deflat yet when hooking up my popup camper and drive a bit system o issues about the air suspension system. Keep saying nothing causing the system to deflat yet when hooking up my popup camper and drive a bit system over heats from rapid motions and road up's and downs then truck lowers. Clearly the system has a problem and for the second time bringing it in for same problem has yet to be fixed! Moving on to another place from here out for service More

by sjburns1 Verified Customer Verified Customer

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They did a great job! Even told me when I needed additional things done. Thanks. Even told me when I needed additional things done. Thanks. More

by cory_lamb Verified Customer Verified Customer

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I really like going to Kunes for my oil change because they are friendly and they take good care of my Compass. If you make an appointment it really means something, not just make the appointment and it's they are friendly and they take good care of my Compass. If you make an appointment it really means something, not just make the appointment and it's still first come first serve. They recommend services BUT do not try to pressure you into getting the service done. It's where I'll take my Jeep as long as i have her. More

by walterblack73 Verified Customer Verified Customer

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Was a very good service appointment. Minimal wait time, took plenty of time explaining things, and quoted prices for future repair work Minimal wait time, took plenty of time explaining things, and quoted prices for future repair work More

by rosieswift1958 Verified Customer Verified Customer

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Fast service. Just wish they'd advise on how much life left on tires and brakes. Just wish they'd advise on how much life left on tires and brakes. More

by learsue88 Verified Customer Verified Customer

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top notch all the way - great service team and always takes great care of me and my vehicles - completely satisfied takes great care of me and my vehicles - completely satisfied More

by mc Verified Customer Verified Customer

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Everything went well did take 1. 5 hrs for oil change but overall went OK 5 hrs for oil change but overall went OK More

by jmorici13 Verified Customer Verified Customer

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Jim, was very kind & helpful and kept me updated on my service of my vehicle. service of my vehicle. More

by hd1chic25 Verified Customer Verified Customer

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great service friendly staff clean dealership easy to get in for repairs .vehicle was cleaned when returned . in for repairs .vehicle was cleaned when returned . More

by s10k5 Verified Customer Verified Customer

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