Ernesto Cabrera
Ernesto Cabrera at Honda World Downey

Ernesto Cabrera

Service Advisor

Honda World Downey

10645 Studebaker Rd
Downey, CA 90241

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5.0
13 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

5.0

13 Reviews

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13 Reviews of Ernesto Cabrera

August 01, 2025

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Employee Rating

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 01, 2025

Honda World Downey responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

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Speaking for the record pretty much all my services has been at this station so clearly I like it. I’ve only been to one other one and I’m spoiled by coming here. More

by Princella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Honda World Downey responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

July 31, 2025

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My favorite person Nicole left the building. But I was happy and glad to have found Ernesto Cabrera, he is a very handsome man, his costumer service was very good and treated me kindly and reall More

by Enrique A
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Honda World Downey responded

Enrique A , thank you so much for your feedback and for taking the time to leave us a review! We’re sorry to hear that Nicole has left, but we’re truly happy that Ernesto was able to step in and provide you with the same warm, caring service you expect. It’s wonderful to hear how he listened to your concerns and made you feel welcome and cared for—just like a friend. We appreciate your loyalty and kind words, and we’ll be sure to pass along your praise to Ernesto. We look forward to continuing to take great care of you and your vehicle!-Dennis Alejo GSM

July 29, 2025

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After my car was broken into and had a busted window I took my car to Honda World Downey. I just want to thank Ernesto for his impeccable professionalism. I was greeted and explained everything in detail More

by 0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Honda World Downey responded

0, Thank you for your rating. I am glad to hear about the great customer experience you had with Ernesto , we always aim to provide our knowledge and what is best for your vehicles ! Dennis Alejo GS

July 28, 2025

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Ernesto was very friendly and communicated every step clearly and thoroughly. Gave me peace of mind. More

by shanninposo
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Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Honda World Downey responded

shanninposo, Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto !Dennis Alejo GS

July 28, 2025

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Employee Rating

My survive advisor was great quick professional and knowledgeable about my situation thank you for helping me More

by candyruelas22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Honda World Downey responded

candyruelas22, Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto and getting clarification on your ongoing situation ! Dennis Alejo GS

July 28, 2025

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I was pleased with the associate helping me. Mr. Ernesto Vera Cabrera was very informative and professional and the service to my car was done quickly. More

by Lucy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Honda World Downey responded

Lucy M. Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto and getting your vehicle done in a adequate time ! Dennis Alejo GS

July 24, 2025

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My service advisor was very friendly and knowledgeable. He accurately predicted the time that the car would be released and he actually got it out a little bit early. He gave me a great review of the speci More

by melthompson143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Honda World Downey responded

melthompson143, Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto ! -Dennis Alejo GSM

July 24, 2025

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Employee Rating

Got everything no needed taken care of just routine maintenance on my Honda crv I waited so they don’t take to much time More

by hot_cali_babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Honda World Downey responded

hot_cali_babe, Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto ! -Dennis Alejo GSM

July 24, 2025

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Employee Rating

Amazing service fast and efficient got there and told them what time I need to leave and got me out before that More

by karlamagalyrockla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal

Jul 25, 2025

Honda World Downey responded

karlamagalyrockla, Thank you for your rating. I am glad to hear about the awesome customer service you received from Carlos and Ernesto ! -Dennis Alejo GSM

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