Ernest Chalkley
Ernest Chalkley at Southern Dodge Chrysler Jeep Ram FIAT

Ernest Chalkley

Service Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
83 Reviews
4.2

83 Reviews

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83 Reviews of Ernest Chalkley

June 04, 2025

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Employee Rating

overpriced parts and labor, issues not resolved after 250 dollar diagnostic fee, service manager upcharged for premium parts for a different model. car was in three separate full days for basic maintenance w More

by paradisexanchors
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Recommend Dealer
No

May 27, 2025

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Everyone in this place was friendly and helpful! I definitely would recommend to a friend. More

by Donns
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Recommend Dealer
Yes

May 24, 2025

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They took care of all my needs and recalls that I was not aware I had. More

by rcaloyko
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Recommend Dealer
Yes

May 22, 2025

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Dealer ship did a great job on my jeep maintenance and was done in a timely manner thanks for great customer service More

by happyray
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Recommend Dealer
Yes

May 16, 2025

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Love them they were really nice didn't take long would go there again thank you More

by grayrobin408@gmail.com
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Recommend Dealer
Yes
May 16, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 13, 2025

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No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. More

by RICHUSN
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Recommend Dealer
Yes

May 12, 2025

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Great sales experience with James the sales man and Katie in finance. Would highly recommend More

by kencascella
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Recommend Dealer
Yes

May 09, 2025

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I have no problem at all they always get the job done no matter what.. More

by coconutj1
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tim Winter

May 06, 2025

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Employee Rating

Dropped off vehicle day prior to having a 7am appointment to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sale More

by JORDAN.EUBANKS
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Recommend Dealer
No

Other Employees Tagged: Tina Dickenson , Shout out to the sales manager that was able to answer the phone and walk over to service dept. And get me an answer. I'm sorry I don't remember your name but thank you.

April 30, 2025

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Always seem to find a way to get it done, Cameron, Justin, Loren and Haylee do a fantastic job More

by dabarton20
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, Haley More , Justin our salesman

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