Ernest Chalkley
Service Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
37 Reviews
Write a Review37 Reviews of Ernest Chalkley
January 02, 2025
The personal that I interacted with were very courteous and professional and answered all my questions with a smile and professional and answered all my questions with a smile More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
December 31, 2024
I wanted to commend Jeep for the exceptional handling of the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was cle the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was clear, detailed, and timely, ensuring I fully understood the steps I needed to take. Scheduling the service was straightforward, and the dealership staff were professional and accommodating. The technicians demonstrated great expertise, completing the required repairs efficiently and thoroughly. They took the time to explain the updates made, which reassured me of the vehicle's safety and performance going forward. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
December 27, 2024
Very polite and professional. I think your price is high though. Tire is still inflated. I think your price is high though. Tire is still inflated. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
December 25, 2024
Great service great people to work with easy and smooth will definitely let people know. will definitely let people know. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
December 19, 2024
Took care my needs and let me knows about possible problems that need attention wit B set appointment after Christmas problems that need attention wit B set appointment after Christmas More
Other Employees Tagged: Justin Carr, Katie Vanostrand
December 18, 2024
very nice people and super friendly. took really good care of my car and wasn’t too long of a wait took really good care of my car and wasn’t too long of a wait More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
December 13, 2024
Brought my new truck in to fix the uconnect problem. Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck sm Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck smells like a 20 year old farm truck. They say they tried to clean it but all they did is let the engine run to try and burn it off. After tire rotation I felt a vibration from the rear. Turns out only 1 lug nut was tightened on right rear wheel. They have lost my trust. The service advisor did his job great. Kept me informed and even got me a free rental. It’s the techs in the back that do a poor job. More
December 09, 2024
This dealership is always friendly, accommodating and informative with services. I highly recommend to everyone informative with services. I highly recommend to everyone More
Other Employees Tagged: Cameron Shaw, Tina Dickenson, Katie Vanostrand, Haley More
December 04, 2024
Everyone at the dealership was courteous and prfession. They handled my service very well. I will be going back. They handled my service very well. I will be going back. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
November 27, 2024
I appreciated how they contacted me and let me bring my jeep in early. Timely repair and good service. jeep in early. Timely repair and good service. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter