

Ernest Chalkley
Service Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
83 Reviews
Write a Review83 Reviews of Ernest Chalkley
June 04, 2025
overpriced parts and labor, issues not resolved after 250 dollar diagnostic fee, service manager upcharged for premium parts for a different model. car was in three separate full days for basic maintenance w dollar diagnostic fee, service manager upcharged for premium parts for a different model. car was in three separate full days for basic maintenance without a loaner. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 24, 2025
They took care of all my needs and recalls that I was not aware I had. aware I had. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 16, 2025
Love them they were really nice didn't take long would go there again thank you there again thank you More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 13, 2025
No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. The service was fine. It always nice to have a good service department where you purchase your vehicle. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 12, 2025
Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More
Other Employees Tagged: Cameron Shaw, John Deuso, Ron Rytter, Shelby McDannold, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 09, 2025
I have no problem at all they always get the job done no matter what.. matter what.. More
Other Employees Tagged: Sam Vanderslice, Tim Winter
May 06, 2025
Dropped off vehicle day prior to having a 7am appointment to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sale to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sales manager walk over and have the service rep take my call to which they provided me the update that the tech found nothing wrong. My vehicle still has a fuel smell coming through the vents and mixing into the oil but they couldn't find any issue. $250 diagnostic fee for nothing. More
Other Employees Tagged: Tina Dickenson , Shout out to the sales manager that was able to answer the phone and walk over to service dept. And get me an answer. I'm sorry I don't remember your name but thank you.
April 30, 2025
Always seem to find a way to get it done, Cameron, Justin, Loren and Haylee do a fantastic job Justin, Loren and Haylee do a fantastic job More
Other Employees Tagged: Cameron Shaw, Haley More , Justin our salesman



