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Ernest Chalkley
Refer Me
Ernest Chalkley
Service Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
75 Reviews
75 Reviews
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75 Reviews of Ernest Chalkley
May 06, 2025
Dropped off vehicle day prior to having a 7am appointment to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sale to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sales manager walk over and have the service rep take my call to which they provided me the update that the tech found nothing wrong. My vehicle still has a fuel smell coming through the vents and mixing into the oil but they couldn't find any issue. $250 diagnostic fee for nothing. More
by JORDAN.EUBANKS
Verified CustomerOther Employees Tagged: Tina Dickenson , Shout out to the sales manager that was able to answer the phone and walk over to service dept. And get me an answer. I'm sorry I don't remember your name but thank you.
April 30, 2025
Always seem to find a way to get it done, Cameron, Justin, Loren and Haylee do a fantastic job Justin, Loren and Haylee do a fantastic job More
by dabarton20
Other Employees Tagged: Cameron Shaw, Haley More , Justin our salesman
April 29, 2025
What I kike about Southern Dodge is that they tell you exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what yo exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what you want from you dealer. More
by markufford
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
April 26, 2025
Would not suggest purchasing a car or service from this dealership brand. Used them many times and each experience was much less than desirable outcome. They may have an issue with serving minorities. Some dealership brand. Used them many times and each experience was much less than desirable outcome. They may have an issue with serving minorities. Something that should be considered if an other than White person is looking to purchase services from this dealership brand. More
by Emmanuel
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
April 11, 2025
A little bumpy at first but all in all a great experience Would definitely refer friends Would definitely refer friends More
by dabarton20
Other Employees Tagged: Cameron Shaw, Haley More , Haylee,Earnest, Justin & Cameron
April 09, 2025
DJ helped me out a lot and Joe was very good with fixing my tires and sensors my tires and sensors More
by CAPTAINC4
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
April 07, 2025
Great technicians, great advisors. Would recommend to family and friends for any future work to be done. Would recommend to family and friends for any future work to be done. More
by g.rosborough19
Other Employees Tagged: Tim Fridel, John Ailstock, John Deuso, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
April 02, 2025
The wait time was short, and the service advisor was very curious. And the mechanic did a great job curious. And the mechanic did a great job More
by sonnyb03
Other Employees Tagged: Tina Dickenson
March 31, 2025
Professional and compassionate people that don’t mind helping you with your car troubles any given day helping you with your car troubles any given day More
by anotherdayhello83
Other Employees Tagged: John Ailstock, John Deuso, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, James Regan
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