

Ernest Chalkley
Service Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
85 Reviews
Write a Review85 Reviews of Ernest Chalkley
June 21, 2025
I'm not pleased at all got my van back after 3 weeks and the check engine light was still on and just let me remind you that they changed the oil filter housing so I get it back and the light is on they sa the check engine light was still on and just let me remind you that they changed the oil filter housing so I get it back and the light is on they said it's because I need a new engine so I get home and drain the oil out only had like 4 quarts of oil in it so I put what what it says to put in it which is 5.9 quarts in it and the check engine light goes off and it's running great no problem so just be aware people u can't always trust the dealership to do the right thing I was not happy with the service More
Other Employees Tagged: Sam Vanderslice
June 19, 2025
I bought my car new in 2017 from this dealership and they have provide A-1 service and care since. have provide A-1 service and care since. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
June 12, 2025
My car is still messed up. They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in the shop as I’m now I haven’t had my car in three weeks More
Other Employees Tagged: Cameron Shaw, John Ailstock, John Deuso, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
June 04, 2025
overpriced parts and labor, issues not resolved after 250 dollar diagnostic fee, service manager upcharged for premium parts for a different model. car was in three separate full days for basic maintenance w dollar diagnostic fee, service manager upcharged for premium parts for a different model. car was in three separate full days for basic maintenance without a loaner. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 24, 2025
They took care of all my needs and recalls that I was not aware I had. aware I had. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 16, 2025
Love them they were really nice didn't take long would go there again thank you there again thank you More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 13, 2025
No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. The service was fine. It always nice to have a good service department where you purchase your vehicle. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
May 12, 2025
Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More
Other Employees Tagged: Cameron Shaw, John Deuso, Ron Rytter, Shelby McDannold, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter


