Erin Kilgo
Erin Kilgo at Tony Serra Nissan
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Erin Kilgo

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.6
352 Reviews
4.6

352 Reviews

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352 Reviews of Erin Kilgo

November 18, 2024

Dealership Rating
Employee Rating

The check in person was very nice , I liked talking to her . The wait was very short ,thanks . More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 14, 2024

Dealership Rating
Employee Rating

1 1 1 a a a a a a a a a a a a More

by desbuck300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Dealership Rating
Employee Rating

Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More

by eddiem391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi , Mandolyn Powell

Nov 14, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Dealership Rating
Employee Rating

Good service Service tech very informed Sales persons did not object to questions on new cars More

by cynthia06964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Nov 09, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Dealership Rating
Employee Rating

Staff wasn’t very friendly and didn’t seem to want to fix the problem I knew I had. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Kennedy, Brian Endi

Nov 09, 2024

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

November 07, 2024

Dealership Rating
Employee Rating

Everyone that I spoke to was very helpful, kind, and knowledgeable throughout my experience at Tony Serra Nissan. More

by Jessica Lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Nov 09, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2024

Dealership Rating
Employee Rating

I was really pleased with the staff at Tony Serra. I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars s More

by kevinatknk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Nov 08, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Dealership Rating
Employee Rating

They are helpful, friendly, and know their information, if they dont they go ask someone else. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Nov 08, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

Dealership Rating
Employee Rating

Couldn’t service or do the breaks on my car, or diagnose what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. More

by jeremy.quiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Kennedy, Brian Endi , Asher

Nov 05, 2024

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

October 31, 2024

Dealership Rating
Employee Rating

They are always true to their word. They are kind they treat you with respect. More

by terrellelizabeth66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Nov 02, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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