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Erika Tobin
Erika Tobin at Button CDJR
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Erika Tobin

Express Lane Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Erika Tobin

January 27, 2025

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Employee Rating

Very professional friendly ,they thought it would take four days to a week to get blower got it in a few More

by pullen_troy
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Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We're glad we could exceed your expectations and if you need anything else, don’t hesitate to reach out!

January 18, 2025

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Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 18, 2025

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Employee Rating

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

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Feb 21, 2025

Button CDJR responded

Thank you for the positive feedback! We're glad to hear that you're happy with the work and communication so far. We look forward to having you back for any future service needs. See you soon!

January 17, 2025

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Once I pulled up they already knew I was scheduled to come in and had me in and out in no time flat. Loved my service More

by Philip
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lechner

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Feb 21, 2025

Button CDJR responded

Thank you for the great feedback! We're so happy to hear that your service was quick and seamless. It’s always our goal to make things as easy as possible for our customers. We’re glad you loved your experience and look forward to serving you again soon!

January 15, 2025

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Employee Rating

The people in the service department are great. The sales side of the dealership is OK. More

by downeyjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker

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Mar 07, 2025

Button CDJR responded

Thank you for your feedback! We're happy to hear that you had a great experience with our service department. We’ll also take note of your thoughts on the sales side to continue improving. If you ever need anything in the future, we’re here to help!

January 14, 2025

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Employee Rating

Erica is a very good employee for button motors she took care of me professionally More

by jegalindo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker

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Mar 07, 2025

Button CDJR responded

Thank you for the great feedback! We're glad to hear that Erica took excellent care of you and provided professional service. We truly appreciate your kind words and are lucky to have her on our team!

January 13, 2025

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Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lupoi, Shannon Dillman, Chris Belt, Jamie Hansen, Tim Sweeden, Jada Critchlow, David Buckler, Mari Whaley, Michael Clifton

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 10, 2025

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I was satisfied with my experience with this dealership, I will be returning for further maintenance. More

by rosegin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for your feedback! We're glad to hear you had a positive experience with us. We appreciate your trust and look forward to helping you with any future maintenance needs!

January 10, 2025

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Employee Rating

It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

January 10, 2025

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Employee Rating

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur

Report | Print
Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

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