Erika Pineda
Erika Pineda at Mercedes-Benz of Boston

Erika Pineda | Page 3

Commercial Vehicles Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
58 Reviews
5.0

58 Reviews

Write a Review

58 Reviews of Erika Pineda

June 27, 2023

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Employee Rating

Came in for an oil change and inspection sticker with out an appointment. The waiting didn't seem to take that long. More

by johndulock
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson , Matt Murphy

Jul 03, 2023

Mercedes-Benz of Boston responded

John, thank you for choosing Mercedes-Benz of Boston for your oil change and inspection sticker. We're glad to hear that the wait time was reasonable. If you have any other automotive needs in the future, please don't hesitate to reach out. Have a great day! - Mercedes-Benz of Boston

May 26, 2023

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This dealership gave me excellent service . The staff was very polite and professional. They also cleaned my car very well… More

by Terencegrant00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Mercedes-Benz of Boston responded

We're glad you had a positive visit to our service center, Terence! We look forward to seeing you back next time! Thank you! - Mercedes-Benz of Boston

May 18, 2023

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Dropped off our Sprinter van on Wednesday with the rear Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience we More

by Pat F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Mercedes-Benz of Boston responded

Pat, thank you so much for giving our Mercedes-Benz of Boston team the opportunity to earn your business! We're so glad Erika & the crew were able to get your Sprinter's air conditioner back in working order just in time for summer. Thanks again for the kind comments and please don't hesitate to reach out the next time we can be of assistance!

May 08, 2023

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Schneider is an excellent service associate providing helping information in a friendly manner. Erika was always helpful as well. More

by cpthoms
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

May 10, 2023

Mercedes-Benz of Boston responded

We're grateful for your kind words about Schneider and Erika! We're happy to hear they provided excellent customer service, and we hope to see you again in the future for any of your automotive needs! Thank you! - Mercedes-Benz of Boston

April 29, 2023

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Always pleasure to deal with professional services. Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for e More

by saakovmaratl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback about Erica & the team here at Mercedes-Benz of Boston! We're honored to receive your support and look forward to seeing you next time!

April 07, 2023

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Was my first time at this dealer all i can say is great customer service, excellent service. I really recomende them. More

by Robson S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Mercedes-Benz of Boston responded

Thanks for the five stars, Robson! We hope to see you back for all of your future automotive needs. We hope to see you back! -Mercedes-Benz of Boston

March 18, 2023

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Employee Rating

The vehicle was brought in for 40K maintenance, 2 outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on to More

by N. Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We appreciate you trusting the Mercedes-Benz of Boston team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

January 09, 2023

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My service advisor was very knowledgeable and professional. 10 out of 10 rating . I would recommend him to anyone More

by Hkprice
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Mercedes-Benz of Boston responded

We appreciate the wonderful feedback about your recent experience here at Mercedes-Benz of Boston! Please don't hesitate to reach out if we can be of service again in the future!

November 23, 2022

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Employee Rating

This is my first service and impression: so far it’s at par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work plac More

by Ljova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Ronald Escobar

Nov 23, 2022

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We appreciate you giving our Mercedes-Benz of Boston team the opportunity to earn your business and look forward to seeing you again next time. Take care!

October 22, 2022

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Employee Rating

Good service, courteous staff, always on time, nice facilities, great hours. Highly recommend without reservations! More

by christianlaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Oct 25, 2022

Mercedes-Benz of Boston responded

Thank you for sharing your recommendation, Christian! -Mercedes-Benz of Boston

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