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Erik Carr
Erik Carr at Niello Audi

Erik Carr | Page 3

Assistant Service Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
42 Reviews

Dealership Experience

15 yrs, 2 mos

5.0

42 Reviews

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42 Reviews of Erik Carr

October 21, 2023

Dealership Rating
Employee Rating

Excellent service as always. Very friendly and knowledgeable service advisors and technicians. Always honest opinions. More

by lawwailok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar

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Oct 25, 2023

Niello Audi responded

This is what we love to hear! It's great to know that Erik, James, Omead, and the rest of our team always provide you with consistently excellent service. See you at your next visit!

October 17, 2023

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Employee Rating

highest ratings that I give and I was very satisfied with the results. Thank you. More

by michaeljmoffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Niello Audi responded

Thank you for the positive rating, Michael! We're glad to know that you were satisfied with your recent service visit. See you next time!

October 13, 2023

Dealership Rating
Employee Rating

Techs are informative, work is done right the first time, great amenities, convenient location, and very professional yet personable service. More

by tystickone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Oct 18, 2023

Niello Audi responded

It's amazing to hear that our team always provides you with professional and personable service that is done right the first time! We're also glad to know that you appreciate our location and amenities. We look forward to continuing to serve you!

October 05, 2023

Dealership Rating
Employee Rating

They do a great job explaining the work. They service department personnel are very knowledgeable, More

by amelo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Oct 11, 2023

Niello Audi responded

We're glad to hear that our service team always provides you with a high level of service! Thank you for your continued trust and support and for taking the time to leave us a review.

September 30, 2023

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Employee Rating

They are friendly and have great follow up. Their service department is efficient and communicates well. More

by doreen.lenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

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Oct 04, 2023

Niello Audi responded

This is what we love to hear, Doreen! Thank you for your review and for taking the time to acknowledge our team's efficient service and great follow up. It is always such a pleasure working with amazing customers like you!

September 25, 2023

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Employee Rating

Erik is professional and straightforward. Appreciate his honesty and expertise. Everyone is helpful, friendly and courteous. More

by 2labs2luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Niello Audi responded

Thank you for taking the time to let us know! We are truly lucky to have amazing people like Erik on our team here in Sacramento. We're happy to know that he always provides you with such straightforward and professional service. See you next time!

September 15, 2023

Dealership Rating
Employee Rating

Dain was very helpful, friendly and I felt he went above and beyond. He loves his job and you can tell in the way he takes care of his clients. I never felt like my concerns were dismissed. Communication wa More

by LIZ.ZIMBELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Sep 20, 2023

Niello Audi responded

Isn't Dain great? We'll be sure to pass along your kind words so he knows how much you appreciated his hard work. Happy driving!

September 08, 2023

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Employee Rating

Eric went above and beyond on my RS6 Avant. He puts his customers first and makes you feel very welcome. Highly recommend Eric and his team at Niello Audi. Eric has taken care of all my Audi ne More

by AMIRZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2023

Niello Audi responded

Isn't Eric amazing? We're so pleased to hear that he continues to put you, your family and friends, and all of his customers first, and we'll be sure to let him know how much you appreciated his hard work. Enjoy your RS6 Avant!

September 04, 2023

Dealership Rating
Employee Rating

Erik’s service is unmatched. I will definitely go back to him in the future. More

by FWRIGHT.TWLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2023

Niello Audi responded

Thank you for taking the time to acknowledge Erik's great work! We will make sure to let him know that you enjoyed working with him. See you next time!

August 25, 2023

Dealership Rating
Employee Rating

The Niello Audi dealership has been my go to since becoming a loyal Audi owner for the last 10 years. The service I get from Eric Carr and Fred Vang is Second to none! I would not trust my RS5 with an More

by RKONKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker , Fred Vang

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Aug 30, 2023

Niello Audi responded

Thank you so much for the lovely review and for shouting out Eric and Fred's great work! We’re so glad we can help you care for your vehicle and appreciate your continued business. We’re here for you anytime!

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