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Erik Agnew
Erik Agnew at NYE Chrysler Dodge Jeep Ram
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Erik Agnew

Service Manager

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Erik Agnew

April 25, 2025

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Employee Rating

The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . More

by HEATHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery

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April 02, 2025

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Employee Rating

Took 3 visits to find the problem, and only after speaking with the Service Manager. More

by david.p.burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn, Nancy Metrick , Jennifer Olmsted

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Apr 11, 2025

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 31, 2025

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Employee Rating

They got me in quick and took great care of my vehicle with great customer service. Very polite. More

by wyattstreeter599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn, Mike Memery, Jennifer Olmsted

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Apr 11, 2025

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 31, 2025

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Used express lane, got me in quickly with excellent service and helped me change filters that needed to be changed. More

by ndnbear12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2025

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Employee Rating

Great customer service . . Very Helpful, and very responsive to my needs. Able to identify the issue More

by bharp0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn, Mike Memery, Jennifer Olmsted

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Apr 11, 2025

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 13, 2025

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Employee Rating

Matt was fantastic! Very friendly and very knowledgeable! Everything went very smoothly. I love my Jeep More

by JAKKI0602
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schirtz, Eric Glenn, Nancy Metrick , Joseph Lydon, Collin Thompson, Mike Memery, Jennifer Olmsted , Madison Beckwith, Zach Wells

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March 05, 2025

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Employee Rating

My experience was so great. Kevin was able to answer all my questions and turned my on to my first EV. The new Wagoneer S really nice and really fast. More

by JENNIFERDIRK77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schirtz, Eric Glenn, Nancy Metrick , Joseph Lydon, Collin Thompson, Mike Memery, Jennifer Olmsted , Madison Beckwith, Zach Wells, Kevin Miracle did a fantastic job. Keep up the good work.

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January 27, 2025

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Very fast and easy process! I would highly recommend these guys and girls any day of the week! More

by cam88eva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Winters

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December 30, 2024

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My experience with Nye Chrysler Dodge Jeep Ram is always excellent. Service Department is super. More

by Virginia.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn, Mike Memery

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December 19, 2024

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Employee Rating

The dealership is but professional and accommodating to the customers needs. They went above and beyond to help me. More

by gottabegood4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Ladd

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